Creative Services Project Manager

Creative Project Manager

Salary : Competitive, plus company benefits

Location : 25 Churchill Place, Canary Wharf, London E14 5EY

Contract : One year fixed term contract, full time

Hours : 37.5 hours per week

Shifts : Monday – Friday 09:00-17:30

Break details: 1-hour unpaid lunch

Work model : Hybrid; Mon/Tue/Wed worked in office, Thu/Fri worked from home

Purpose of role

The Creative Project Manager will be working as part of the Creative UK for a busy in-house design team that responds to numerous briefs daily. The Creative UK team comprises of Film Makers (filming & editing), Designers, Motion Graphics and a web development team. Innovation is a key aspect of the team, with the client actively encouraging new ideas, software and solutions. Any member of the team must be forward thinking with the ability to change and develop as required. The team are involved in a wide variety of projects ranging from event and campaign material to website designs and digital animation. The Creative Project Manager will manage the overall planning, control, status reporting and delivery of a low to moderate complex project to ensure that project goals and objectives are met within the agreed upon time, scope, budget and resource requirements.

Overall Aim of the Role

The Creative Project Manager will be expected to work collaboratively alongside the client, members of the Creative Team, the Account Manager and Management Team, to drive quality and creativity and to help inspire and innovate the creative service offered to the client. They will provide direction and guidance to the other members of the team(s) to help achieve these aims. They will work closely alongside the Account Manager, Creative Service Manager and Creative PM(s) to ensure all processes and procedures are in place to ensure the smooth running of the department. They will be expected to oversee all larger project based creative work that enters the studio and working with the Team Leaders, can prioritise and organise to ensure that client deadlines and expectations are met and maintained. Attending client briefings and producing estimates and proposals are all important parts of the role. All elements of the production will be scheduled including preparation, production and editing with budget estimates to support clients’ interests. Core working hours between 8.00-18.00 Mon-Fri. Various shift patterns are within this core time, details of which will be provided. Work outside these core hours may be required but will be agreed in advance.

Key Requirements

3-5+ years of experience in a Project Management role within a creative environment

Monday.com or similar project management software

Experience working in a creative studio environment strongly preferred

Key Skills

• Analyse project briefs once accepted by workflow
• Providing clients with cost estimates and timelines for all deliveries highlighting any risks and dependencies in the meeting and agree deadlines, alongside any additional information you may require executing the brief
• Managing project timelines
• Ability to attend face-to-face briefings with clients offsite, as well as assisting with hosting clients who attend our offices in person to oversee the execution of any briefs
• Involve any subject matter experts within the team to assist with any client queries, both technical and creative to advise how best to ensure briefs are delivered to the highest quality in the shortest timeframe and communicate project risks.
• Collaborate with team members in the development of creative concepts and implementing a clear production plan of action that meet clients’ objectives on time and within budget
• Provide feasibility feedback, budgets and timelines for creative concepts as needed
• Coordinate project deliverables, briefing and guide the team on potential risks.
• Assist with project communication and document issues and changes that affect the project.
• Coordinate production calendar with team lead to ensure projects can be delivered on time and that there are sufficient resources.
• Assist with workflow to cover holidays
• Maintain an up-to-date internal status sheet of all live briefs and work in production using Monday.com
• Where required, ensure on behalf of the client via business affairs that usage rights are secured as per brief, advise clients when usage rights are due to expire
• Ensuring all output meets client requirements, has been through QC and is approved before release to the client.
• Develop status reports and work with stakeholders to ensure deadline are met.
• Attend campaign ‘wash-up’ meetings with clients to identify future learnings to be applied to the following campaigns and build further relationships with clients
• Develop, maintain and extend client relationships
• Manage client expectations in relation to project objectives, timelines and budgets
• Work to gain a strong understanding of the clients’ business
• Build strong working relationships with clients

K ey Competencies

• Understand and anticipate clients’ needs and expectations
• Innovative with the ability to implement problem solving initiatives
• Keen and eager to learn and develop new skills to support the growth of the team
• An active interest in new industry trends, emerging technologies and innovation
• Exceptional accuracy and attention to detail
• Excellent customer relationship management skills
• Calm and mature personality with the ability to work both on own initiative and in a team environment, often under pressure and to strict deadline
• Professional, confident and enthusiastic team player
• Excellent communication and organisational skills with the ability to prioritize an often-conflicting workload
• Collaborative and proactive approach

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to: 25 days holiday, plus bank holidays(pro-rata for part time roles) Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances. Life Assurance Private Medical Insurance Dental Insurance Health Assessments Cycle-to-work scheme Discounted gym memberships Referral Scheme You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency. If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com(we do not accept applications to this email address).

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