Coupa Consultant

Your new company

This nationally respected Education institute is undergoing a strategic transformation to enhance operational efficiency and financial governance. Earlier this year, the organisation implemented Coupa to modernise its procurement and invoicing processes. While the system is in place, its potential remains largely untapped due to limited training and post-implementation development. With a strong commitment to maximising return on investment and empowering internal teams, the organisation is now seeking a highly experienced Coupa Consultant to lead a targeted optimisation programme. This is a critical role that will directly support the organisation's mission to deliver greater value through smarter systems and more capable users.

Your new role

As Coupa Consultant, you will be responsible for driving post-implementation success across the organisation. Working closely with the finance and commercial teams, you will lead a structured programme of training, engagement and system refinement. Your remit will include designing and delivering workshops, providing one-to-one coaching for licenced users and embedding best practices that enable teams to use Coupa confidently and effectively. A key priority will be resolving issues with SmashInvoice, which functioned well at launch but has since encountered technical challenges. These issues are believed to stem from a recent Coupa system update or enhancement and will require expert front-end configuration to restore functionality. You will take ownership of this diagnostic and resolution process, ensuring that the platform is fully operational and aligned with business needs. This role demands a blend of technical expertise, stakeholder engagement and strategic insight. You will act as both a superuser and trusted advisor, helping the organisation navigate the complexities of post-go-live optimisation and realise the full value of its investment.

What you'll need to succeed

To be successful in this role, you will bring substantial experience with Coupa, including involvement in at least 2 full-cycle implementations. You will have a deep understanding of the challenges that arise after go-live and a proven ability to lead successful optimisation programmes. Your technical proficiency will include front-end configuration, issue resolution and system enhancement, particularly in relation to SmashInvoice and its dependencies. You will be confident designing and delivering training programmes, facilitating workshops and providing tailored support that drives adoption and capability.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk