Corporate Reception Team Leader (Immediate Start)
Posted 7 days ago by Carousel Consultancy Ltd
£40,000 Per year
Undetermined
Undetermined
London Area, United Kingdom
Summary: The Corporate Reception / Hospitality FOH Team Leader role is a full-time position based in Central London, offering a salary of up to £40,000 per year, depending on experience. The successful candidate will support the Business Centre Manager in delivering exceptional customer service and leading a team in a luxury corporate hospitality environment. This position is ideal for individuals with supervisory experience in 5* hospitality or premium real estate. Immediate start is available for the right candidate, with opportunities for genuine career progression.
Key Responsibilities:
- Support the Business Centre Manager in the day-to-day running of the 5* building.
- Ensure exceptional customer service is provided to all clients at all times.
- Handle client queries and attend client meetings as needed.
- Inspire, motivate, and lead the Reception / Front of House team.
- Take a hands-on approach, undertaking team duties as needed.
- Assume Business Centre Manager responsibilities in their absence.
- Maintain the safety of the building and ensure facilities management is updated.
- Assist in the recruitment of team members.
- Conduct daily walk rounds to ensure high standards are maintained.
- Assist the Finance Department as needed.
Key Skills:
- Impeccable standards of customer service.
- Experience in a 5* service, luxury hospitality, high-end retail/brand, or real estate environment.
- Highly organized nature.
- Strong communication skills with the ability to liaise tactfully and diplomatically.
- Ability to build strong relationships at all levels of the business.
- Demonstrable supportive and nurturing leadership qualities.
- Proactive problem-solving skills and excellent attention to detail.
- Well presented, professional, and motivated.
- Available imminently for a Temp to Perm opportunity.
Salary (Rate): £40,000.00 yearly
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Corporate Reception / Hospitality FOH Team Leader - Mon - Fri - Central London - up to £40k (dependent on experience) + great benefits - Immediate Start (Temp to Perm) Immediate start - Temp to Perm role Fantastic opportunity for the right individual 5* hospitality, luxury brand or premium real estate experience is sought Supervisory / Team Leader experience essential Central London location Monday to Friday role Stunning offices Genuine progression / long-term career opportunities c£30k-£40k (dependent on experience) We have a fantastic opportunity for a driven and service led individual, with exceptional standards of customer service and experience as a Hospitality or FOH Team Leader / Supervisor , to join a world class, 5* corporate hospitality provider based in Central London. The Corporate Reception / Hospitality FOH Team Leader will support the Business Centre Manager, ensuring a high standard of service is provided to clients at all times. Ideally, you will have worked in a 5* hospitality, luxury brand or premium real estate environment. Your professional, driven and client focused nature, the ability to supervise, nurture and motivate a team and experience in an operational or 5* customer service based role, is what we’re looking for. What’s on offer? Genuine career progression, competitive salary, discretionary bonus, Employee Assistance Programme, team nights out, discounts with luxury brands across London, STL and more!
Key responsibilities as the Corporate Reception / Hospitality FOH Team Leader will include:
- Being the right-hand support to the Business Centre Manager and supporting in the day-to-day running of the 5* building
- Ensuring exceptional customer service is provided to all clients at all times
- Dealing with any client queries and attending client meetings if needed
- Inspiring, motivating and leading your Reception / Front of House team
- Taking a hands-on approach, undertaking team duties as needed
- Taking on Business Centre Manager responsibilities in their absence
- Maintaining the safety of the building and ensuring the facilities management of the building is maintained and continually updated
- Assisting in the recruitment of team members
- Conducting daily walk rounds to ensure every aspect of the building is to the highest standards
- Assisting the Finance Department as needed
What we’re looking for:
- Impeccable standards of customer service and the desire to join an organisation that is recognised as a leader in providing world class levels of client service
- Experience in a 5* service, luxury hospitality, high-end retail/brand or real estate environment is desired
- Highly organised nature
- Strong communication skills with the ability to liaise at all levels in a tactful and diplomatic way
- Ability to build strong relationships at all levels of the business
- Demonstrable supportive and nurturing leadership qualities
- Proactive problem-solving skills and excellent attention to detail and accuracy
- Well presented, professional and motivated
- Available imminently and able to commit to a Temp to Perm opportunity
Interested? If this sounds like the role for you and you have the skills and experience we’re looking for, then do not hesitate! Please submit your CV ASAP, quoting ‘CP - Assistant Centre Manager - 5* Corporate Hospitality’