Contract Support Administrator
Posted 2 weeks ago by JLL
Negotiable
Undetermined
Undetermined
London, England, United Kingdom
Summary: This role is for a Contract Support Administrator at a Data Centre client, focusing on providing administrative support to the Operations team to meet contractual obligations. The position involves managing supplier orders, compiling reports, and liaising with various levels of the operations team. The ideal candidate will be self-motivated and possess strong communication and organizational skills.
Key Responsibilities:
- Understand, anticipate and deliver customer needs while building effective relationships.
- Raise and chase supplier orders, including dealing with supplier queries.
- Input engineers' time sheets onto relevant systems.
- Compile Customer Monthly Reports and other reports as required.
- Produce quotations in the required format and in line with agreed processes.
- Update and upload information to the client’s systems in a timely manner.
- Liaise with the operations team from engineer to director level.
- Raise AWS sheets accurately and timely, and chase old AWS’s.
- Focus on WIP and keep it below 3 months.
- Cover other team members' annual leave and sickness.
- Compile information required for credit notes to be raised.
- Deal with invoice queries and achieve suitable resolutions.
- General filing and organization of work area.
- Raise invoices for completed works in a timely manner.
- Carry out other general administration duties as required.
- Ensure the Company is presented in a good light at all times.
- Attend team briefings as required.
- Co-operate with the company to fulfill its moral and legal duties and obligations.
Key Skills:
- Self-motivated and proactive.
- Strong teamwork and commitment to improving team effectiveness.
- Planning, organizing, and executing skills to manage time and priorities.
- Clear and concise communication skills.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
This is a position for a Contract Support Administrator to join one of our Data Centre clients. You will play a pivotal role within this contract by supporting the wider team and ensuring we deliver our contractual obligations. The main duty of this role is to provide administration support to the Operations team and help them fulfil our contract obligations to our clients.
Main Roles & Responsibilities Of The Contract Support Administrator
- Understand, anticipate and delivery customer (internal and external) needs while building effective relationships.
- Raising and chasing of supplier orders including dealing with supplier queries.
- Input engineers time sheets onto the relevant systems.
- Compiling of Customer Monthly Report, and other reports as required to enable the Company to fulfil its contractual obligations.
- Produce quotations in the required format and in line with agreed process.
- Updating and uploading information to the client’s systems as required in a timely manner.
- Liaison with the operations team from engineer to director level.
- Raising of AWS sheets in a timely and accurate manner and chasing old AWS’s.
- Focus on WIP and keeping it below 3 months.
- Covering other team members annual leave and sickness.
- Compiling all information required for credit notes to be raised.
- Dealing with invoice queries and achieving a suitable resolution.
- General filing and organisation of work area.
- Raising of invoices for completed works in a timely manner.
- Carry out other general administration duties as required from time to time.
- Ensure that the Company is presented in a good light at all times.
- Attend team briefings as required.
- Co-operate with the company to allow it to fulfil its moral and legal duties and obligations.
Person Specification:
- Self-motivated and pre-developed.
- Act as the interface between,” Be the many faces of the admin support”,
- Teamwork - actively contributes to the team and strives to improve teams’ effectiveness through personal commitment.
- Planning, Organizing & Executing – able to understand the priorities, plan and organize the work and manage own time to deliver within the expected timescales.
- Communication – communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances.