Contract Sales Support

Summary: The role of Contract Sales Support involves providing administrative assistance to the Contracts Account Managers at a client's site in Chesterfield. The position focuses on ensuring the timely processing and delivery of customer orders while maintaining accuracy and compliance. The candidate will be responsible for managing stock levels, liaising with customers, and supporting the Account Manager in various administrative tasks. Strong communication skills and the ability to work under pressure are essential for success in this role.

Key Responsibilities:

• Operate as part of a flexible administration team to provide an efficient service to both internal and external personnel.
• Control stock levels of customer special items within the limits agreed and manage sales tracking tools, ensuring a smooth operation for the Contract Manager.
• Operate clear and efficient systems and procedures and regularly monitor these to ensure order entry is in full compliance with the customer requirements and company policies.
• Provide regular administrative support to the Account Manager where necessary.
• Liaise regularly with customers and monitor their requirements.
• Be responsible for troubleshooting customer account issues, providing data and guidance to the Account Manager.
• Attend regular meetings with customers to review orderbooks and forecast sales.
• Create and follow up quotations on customer requirements.

Key Skills:

• Outstanding communication and people development skills.
• Experience in developing relationships with internal and external customers.
• Able to review resources and workload, adjusting as necessary to ensure deadlines are met.
• Commercial awareness.
• Self-motivated with considerable ability to work under own initiative.
• Ability to work under pressure and to deadlines.
• Attention to detail.
• Administration and contract management skills.
• Focused understanding of customer care and after sales service.
• Basic understanding of the commercial and financial running of the business.
• Fully competent in the use of Microsoft Office applications essential.
• Demonstrates a proactive approach to problem-solving, preventing issues before they arise.

Salary (Rate): undetermined

City: Chesterfield

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other