The opportunity
The business is rebuilding its website, launching a new mobile app and joining up its customer communications.
On the roadmap
- online booking and payments
- self-serve advice content
- virtual appointments
- a more joined-up CRM across email and SMS
What we're looking for
- A proven track record of leading both web and app products end to end
- Someone who's comfortable setting strategy and just as happy writing tickets
- Experience within PE backed businesses would be highly advantageous
- Strong stakeholder skills, with the confidence to challenge and influence at senior level
- Energy and momentum, and a "let's find a way" attitude in a fast-moving environment
- Experience bringing product thinking into a less mature organisation is a big plus