Contract Opportunity - CRM Support - Start ASAP

The Job

• Create, review, and dispatch multi-channel promotional messages across international markets to drive user engagement.
• Oversee message scheduling, quality assurance, and high-frequency dispatch during major seasonal shopping events.
• Refresh visual media, copy, and modular layout elements within automated customer journey touch points.
• Support daily department tasks, including code generation, agile content coordination, and resolving customer inquiry escalations.
• Compile ongoing cross-channel analytics reports and evaluate response metrics.

You

• Able to absorb complex processes and deliver results quickly in a fast paced environment.
• Strong attention to detail.
• Comfortable with Google Analytics.
• Knowledge of direct-to-consumer messaging strategies, user retention principles, and channel metrics.
• Understanding of Asana or other project management tools.