Contract IT Support Engineer
Posted Today by Spectrum IT Recruitment
£250 Per day
Inside
Onsite
City of London, London
Summary: The role of Contract IT Support Engineer involves providing technical support and assistance in an office-based environment in Moorgate, London. The position requires collaboration with local management and support for satellite offices, focusing on delivering high-quality IT services. The contract is initially for three months and is classified as inside IR35. Daily commuting to the office is mandatory for this role.
Key Responsibilities:
- Work closely and collaborate with the local management onsite to deliver the best possible service
- Supporting the satellite offices/sites (existing and new)
- Monitoring and identifying any trends, problems or reoccurring issues logged with the IT Support Team and escalate these as appropriate
- Assisting and supporting other IT Support Engineers with incident escalations and problems through to resolution; providing training and supporting documentation where appropriate
- Providing an efficient technical support service for all IT devices and ensuring software and equipment is always completely functional and optimised
- Actively look for ways to improve service and implement if appropriate or bring service improvement proposals to the attention of their Line manager
- Provide IT support and guidance on software and equipment including BYOD for all customers to achieve the highest levels of customer satisfaction
- Maintain, support and test PCs, Applications, MS Updates/Patches, visualisers, data projectors, smartboards, conference phones including video conference equipment, webcams, MFDs, printers and any other technical equipment and peripherals
- Using Active Directory and remote software monitoring tools to support all staff
- Installation, configuration and troubleshooting of Thin Client technology using Citrix Director and Stratodesk
- Creating and managing images in SCCM/Intune
- Installation and troubleshooting of remote access solutions using Cisco VPN or Citrix
Key Skills:
- Imaging and deployment of technologies for Windows 10/11
- Excellent knowledge and experience with Windows 11
- IT support experience at a 2nd Line Level
- 2FA experience
- SCCM/Intune
- Managing Group policy
- Windows Server
- Active Directory management
- IP address management though DNS & DHCP
- Group Policy Management
- Virtualisation technology, Hyper-V, or VMware
Salary (Rate): £250 per day
City: City of London
Country: United Kingdom
Working Arrangements: on-site
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: IT
- £230 - £250 per day + INSIDE IR35 - Onsite
- City of London, London
- Contract
Spectrum IT's national client are actively seeking an experienced Contract IT Support Engineer to join them on an initial 3 month contract, the role has been deemed Inside IR35 and will be office based 5 days per week (Monday to Friday) at our clients Moorgate, London office. Being able to travel/commute to Moorgate daily is a MUST for this role.
Role:
- Work closely and collaborate with the local management onsite to deliver the best possible service
- Supporting the satellite offices/sites (existing and new).
- Monitoring and identifying any trends, problems or reoccurring issues logged with the IT Support Team and escalate these as appropriate.
- Assisting and supporting other IT Support Engineers with incident escalations and problems through to resolution; providing training and supporting documentation where appropriate.
- Providing an efficient technical support service for all IT devices and ensuring software and equipment is always completely functional and optimised
- Actively look for ways to improve service and implement if appropriate or bring service improvement proposals to the attention of their Line manager.
- Provide IT support and guidance on software and equipment including BYOD for all customers to achieve the highest levels of customer satisfaction.
- Maintain, support and test PCs, Applications, MS Updates/Patches, visualisers, data projectors, smartboards, conference phones including video conference equipment, webcams, MFDs, printers and any other technical equipment and peripherals.
- Using Active Directory and remote software monitoring tools to support all staff
- Installation, configuration and troubleshooting of Thin Client technology using Citrix Director and Stratodesk.
- Creating and managing images in SCCM/Intune.
- Installation and troubleshooting of remote access solutions using Cisco VPN or Citrix.
Skills & Experience
- Imaging and deployment of technologies for Windows 10/11
- Excellent knowledge and experience with Windows 11
- IT support experience at a 2nd Line Level
- 2FA experience
- SCCM/Intune
- Managing Group policy
- Windows Server
- Active Directory management
- IP address management though DNS & DHCP
- Group Policy Management
- Virtualisation technology, Hyper-V, or VMware
For more information and to submit your interest, please apply with an updated CV. Candidates for this role MUST be with a commutable distance to the Moorgate area, as this is an ONSITE role.
Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy.