Contract IT Hardware Support Engineer (1st line)
Posted Today by 1756877151
£22 Per hour
Inside
Onsite
Winchester, Hampshire
Summary: The role is for a Contract IT Hardware Support Engineer (1st line) based in Winchester, Hampshire, requiring onsite presence five days a week. The position is a short-term contract lasting three months and is classified as inside IR35. The candidate will provide hardware support and work closely with internal teams and vendors to resolve issues efficiently.
Key Responsibilities:
- Provide break/fix hardware support across a wide variety of devices, including PCs, laptops, mobile devices, tablets, printers, and telephony.
- Work closely with internal teams and 3rd party vendors to resolve BAU hardware-related issues efficiently.
- Utilize endpoint management tools such as Microsoft Intune, ME MDM, Microsoft Entra, Datto RMM for device monitoring and troubleshooting.
- Contribute to ongoing problem management, troubleshooting and root cause analysis.
- Maintain high levels of customer service, ensuring SLAs/KPIs are consistently met.
- Organise and prioritise workload effectively, communicating updates clearly to stakeholders.
- Demonstrate strong organisational and communication skills.
Key Skills:
- Strong 1st line hardware BAU break/fix experience.
- Excellent service desk skills.
- Solid grasp of endpoint management tools.
- Strong organisational and communication skills.
Salary (Rate): £22.00 per hour
City: Winchester
Country: United Kingdom
Working Arrangements: on-site
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: IT
- £18.00 - £22.00 per hour
- Winchester, Hampshire
- Contract
Contract IT Hardware Support Engineer (1st line)
Location: Winchester, Hampshire - 5 days per week onsite
Duration: 3 months
IR35 Status: Inside IR35
Spectrum IT are collaborating with a client looking to hire a contract IT Hardware Support Engineer (1st line) to join their team on a short-term 3-month contract based in Winchester, Hampshire. This is an INSIDE IR35 role with engagement via Umbrella Company Only and requires you to be onsite 5 days per week. Working hours: Monday to Friday, 8:00am - 4:00pm
This is a fantastic opportunity for someone with strong 1st line hardware BAU break/fix experience, excellent service desk skills, and a solid grasp of endpoint management tools.
Key Skills & Responsibilities
- Provide break/fix hardware support across a wide variety of devices, including PCs, laptops, mobile devices, tablets, printers, and telephony.
- Work closely with internal teams and 3rd party vendors to resolve BAU hardware-related issues efficiently.
- Endpoint management tools such as Microsoft Intune, ME MDM, Microsoft Entra, Datto RMM for device monitoring and troubleshooting.
- Contribute to ongoing problem management, troubleshooting and root cause analysis.
- Maintain high levels of customer service, ensuring SLAs/KPIs are consistently met.
- Organise and prioritise workload effectively, communicating updates clearly to stakeholders.
- Strong organisational and communication skills.
If you are an experienced contract IT Support Engineer with a strong background in hardware and device support, please apply with an updated CV. You will need to be immediately available and within a commutable distance of the Winchester as this is an onsite role.
Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy.