£450 Per day
Inside
Hybrid
London, UK
Summary: The role of Content Designer/Content Design Lead/Digital Copywriter involves leading content design for a prominent retail brand, focusing on enhancing user experience through effective content strategies. The position requires collaboration with product designers and researchers to ensure content clarity and accessibility. This is a remote role with occasional on-site requirements, specifically twice a month. The engagement is through an umbrella company with a competitive day rate.
Key Responsibilities:
- Lead content design for service and aftersales journey for a well known and highly reputable retail brand.
- Audit and streamline content to improve clarity and reduce duplication.
- Create effective IA, navigation and microcopy that supports user flows.
- Ensure content meets accessibility and inclusive design standards.
- Work closely with Product Designers/Researchers and support teams in best-practice content design.
Key Skills:
- Strong experience as a Content Designer/UX Copywriter on complex digital products.
- Hands-on experience with service/support journeys (returns, delivery issues, complaints).
- Solid understanding of IA, content structure and accessibility.
- Able to work independently and influence design quality across teams.
Salary (Rate): £450 daily
City: London
Country: UK
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: Other
Detailed Description From Employer:
Content Designer/Content Design Lead/Digital copywriter
Remote working - twice a month on site
£450 day rate - umbrella engagement
Key Responsibilities
- Lead content design for service and aftersales journey for a well known and highly reputable retail brand.
- Audit and streamline content to improve clarity and reduce duplication.
- Create effective IA, navigation and microcopy that supports user flows.
- Ensure content meets accessibility and inclusive design standards.
- Work closely with Product Designers/Researchers and support teams in best-practice content design.
Required Experience
- Strong experience as a Content Designer/UX Copywriter on complex digital products.
- Hands-on experience with service/support journeys (returns, delivery issues, complaints).
- Solid understanding of IA, content structure and accessibility.
- Able to work independently and influence design quality across teams.
Nice to Have
- Experience in retail or high-traffic service environments.
- Experience mentoring others in content design.
Please note, engagement via Umbrella Company Only; all taxes & NI deducted at source.
Reasonable Adjustments:
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.
If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.