Content Operations Lead
Posted Today by Jobserve
Negotiable
Undetermined
Hybrid
London
Summary: The Content Operations Lead is responsible for transforming client production and content operations to enhance performance through the establishment of operating standards and continuous improvement initiatives. This role involves coordinating content production efforts globally, ensuring compliance and alignment with communication materials. The position requires managing content operations, overseeing project timelines, and maintaining quality control across various asset types. Strong relationships with internal teams and external agencies are essential for success in this role.
Key Responsibilities:
- Manage content operations with an overview of all activities, monitoring status against plans.
- Ensure alignment with in-house and external teams, providing relevant information to content teams.
- Guarantee timely, budget-compliant, and quality completion of all jobs, facilitating discussions with Creative and Brand teams.
- Review various asset types through the Quality Control process, requiring deep technical knowledge.
- Support onboarding, management reporting, information flow, and organizational planning for optimal performance.
- Establish and maintain relationships with key marketing and creative function owners.
Key Skills:
- Proficiency in Adobe Photoshop, Illustrator, and InDesign.
- Experience with CGI and 3D file formats (e.g., STP, OBJ, GLB, FBX).
- Meticulous attention to detail regarding color accuracy and visual quality.
- Ability to communicate complex principles clearly and concisely.
- Deep technical understanding of asset types for driving technical conversations.
- Technical knowledge of platforms such as Work Management and Asset Storage.
- Experience in a Creative Advertising/Creative Production Agency or in-house production facility.
- Previous hands-on software experience in a content production team preferred.
Salary (Rate): undetermined
City: London
Country: UK
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Job title: Content Operations Lead
Contract: Dec 26 (possibility to extend)
Location: London (Hybrid)
Start Date: ASAP
Purpose of the role
To support the transformation of the client production and content operations, achieving optimal performance through the defining and delivery of operating standards, change management and of continuous improvement initiatives. Coordinating/orchestrating content production efforts of centrally developed content for them to be used effectively
and compliantly by markets globally, while ensuring alignment and consistency with the globally developed communication materials.
Accountabilities
Content Specialist (Contractor UK) will be responsible for:
Managing content operations with a clear overview of all running/planned/incoming/activities, and continuously monitor the status vs. agreed plans
Alignment with the teams working to the overall common goal (this includes both, in-house content team as well as external agencies), guaranteeing content teams always have all relevant information.
Ensuring all jobs are completed on-time/on-budget/on-quality. This includes orchestrating discussion forums on a regular basis with the Creative team and the Brand team, and proactively manage any on-going operational issues as they arise.
Review of many asset types through our Quality Control process (deep technical asset knowledge is required)
Support on-boarding, better management reporting, information flow and management, business process, and organizational planning for optimal performance and commercial benefit.
Relationships
Work across Internal production teams and external production agencies.
Establishes and maintains relationships with key 'owners' of marketing and creative functions
Knowledge & Skills
Proficiency in Adobe Photoshop (retouching, masking, color grading) and ideally Illustrator and InDesign.
Proficiency working with CGI and 3D file formats (eg, STP, OBJ, GLB, FBX), including the ability to review, optimize, and prepare CGI outputs for use across various channels.
A meticulous eye for detail - you care deeply about color accuracy, consistency, and visual quality.
To be articulate and able to communicate complex principles in a concise and simple manner.
Deep technical understanding of asset types enabling you to drive technical conversations internally or with agencies
Technical flair to understand platforms (Work Management, Asset Storage, etc.) Professional Experience
Experience in a Creative Advertising/Creative Production Agency or in-house production facility
Previous hands-on software experience in a content production team would be preferable
If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
