Description
We are looking for an experienced Content Manager to join our Kingfisher account team on a six-month contract.
This role will be responsible for managing content creation and production activity across multiple brands and product categories, ensuring content is delivered on time, within budget and in line with brand standards.
Acting as the link between brand, category, creative and production stakeholders, you'll oversee content planning, briefing, production governance and asset management.
You'll identify opportunities to improve efficiency through content reuse, standardisation and best practice, while ensuring all content supports commercial objectives and delivers a consistent customer experience.
The successful candidate will be highly organised, commercially minded and comfortable managing multiple workstreams within a fast-paced, matrix environment.
Key Responsibilities
- Content Planning & Delivery
- Plan and coordinate content production activity aligned to brand and category communication plans
- Develop and maintain content production schedules to ensure timely delivery of assets
- Partner with internal and external stakeholders to define content requirements and priorities
- Identify opportunities for content reuse, optimisation and production efficiency across brands and categories
- Briefing & Production Management
- Create clear, detailed and actionable content briefs with strong attention to styling, presentation and brand requirements
- Work closely with production, creative and agency partners to oversee content creation from briefing through to delivery
- Support art direction and production decision-making to ensure content quality and consistency
- Manage multiple concurrent projects while maintaining quality, timelines and stakeholder expectations
- Brand Governance
- Ensure all content adheres to brand guidelines, tone of voice and visual identity standards
- Maintain consistency across content produced for multiple channels and touchpoints
- Ensure compliance with relevant legal, regulatory and product marketing requirements
- Stakeholder & Agency Management
- Act as a key point of contact for content-related workstreams
- Coordinate reviews, feedback cycles and approval processes across stakeholder groups
- Manage relationships with external agencies and production partners, including briefing, delivery oversight and performance management
- Build strong working partnerships across international and cross-functional teams
- Asset & Budget Management
- Conduct content audits and identify opportunities to maximise asset utilisation and content efficiency
- Manage content production budgets and support forecasting activities
- Maintain asset libraries and ensure content is correctly published and governed within Digital Asset Management (DAM) platforms
- Support reporting on content performance, production effectiveness and operational efficiencies
What Success Looks Like
In this role, success will be measured by the ability to:
Deliver high-quality content efficiently and at scale across Kingfisher brands
Improve content production efficiency through effective planning and content reuse
Maintain consistent brand standards across all content outputs
Successfully manage stakeholder, agency and production relationships
Ensure projects are delivered on time and within agreed budgets
Requirements
Essential
Proven experience in content management, content production or marketing operations
Strong understanding of content creation workflows across digital and marketing channels
Experience managing creative, production or agency partners
Strong project management and organisational skills
Experience managing budgets and production costs
Exceptional attention to detail and commitment to quality
Ability to manage multiple priorities within a fast-paced environment
Strong stakeholder management and communication skills
Experience working across international or matrix organisations
Desirable
Experience working within retail, eCommerce or customer-facing brands
Experience operating within a Digital Asset Management (DAM) environment
Knowledge of content governance, taxonomy and asset lifecycle management
Experience managing high-volume content production programmes
Benefits
Work's a treat! Perks at ITG — alongside a competitive salary, here's what you can look forward to:
Time off that works for you — 25 days' holiday + bank holidays, a paid Wellbeing Day, flexible bank holidays to honour cultural or religious observances, and the option to buy or carry over up to 5 extra days
Flexibility & lifestyle — Smart Working with up to 40% from home, and after 12 months, the option to work from abroad for up to 90 days a year
Family & life milestones — Enhanced family friendly leave, 3 extra days for your wedding/honeymoon, and an Employee Assistance Programme whenever you need support
Financial perks — Pension scheme, Corporate Medical Cash Plan, electric car salary sacrifice scheme, and tax-efficient payroll giving to your favourite charities
Growth & recognition — Funding for professional qualifications, monthly Employee of the Month awards (£250 bonus), and referral bonuses of up to £1,500
Community & wellbeing — Regular Wellbeing Workshops, 30+ Wellbeing Champions, a paid Volunteer Day, and an online perks platform with discounts on top brands, days out, and gym memberships
What next?
Like what you see? Drop us your application and someone from our team will be in touch.
We Value Diversity
We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.
We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.
At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we're always stronger together.
ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.
What next?
If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.