Content Designer
Posted 6 days ago by Unilink
Negotiable
Undetermined
Undetermined
United Kingdom
Summary: The Content Designer role focuses on creating user-centered content for digital products, collaborating with various teams to enhance user experience. The position requires a strategic thinker who can simplify complex ideas into engaging language. The ideal candidate will advocate for users and contribute to content strategy, design, and optimization. This role is suited for someone with a strong background in content design and a passion for problem-solving through words.
Key Responsibilities:
- Design content that helps users complete tasks, understand information, and achieve their goals.
- Develop and maintain content guidelines, voice & tone standards, and terminology to ensure consistency across products.
- Plan and write content for user interfaces, error messages, help and support content, onboarding flows, and more.
- Collaborate closely with UX designers, researchers, developers, and product teams to integrate content seamlessly into designs.
- Participate in research and usability testing to validate and improve content.
- Advocate for plain language, accessibility, and inclusivity in all user-facing content.
- Use data, research insights, and user feedback to refine and improve content over time.
- Contribute to creating and maintaining content patterns, templates, and reusable components within the design system.
- Audit and maintain existing content to ensure it remains accurate, relevant, and effective.
- Educate stakeholders and teams on the value of content design and how it impacts the user experience.
- Stay informed about industry trends, tools, and best practices, and bring fresh ideas to the team.
Key Skills:
- Bachelor’s degree in English, Communications, Journalism, Human-Computer Interaction, or a related field (or equivalent experience).
- 3+ years of experience writing and designing content for digital products, ideally in a UX or product design context.
- Strong portfolio showcasing content design work that demonstrates clear thinking and user-centered design principles.
- Excellent writing, editing, and storytelling skills, with a focus on clarity, simplicity, and empathy.
- Familiarity with UX design processes, accessibility standards (like WCAG), and design tools (e.g., Figma, Miro, Confluence).
- Experience working within Agile/Scrum product development environments (preferred).
- Understanding of localization and writing for global audiences (preferred).
- Familiarity with usability testing, analytics tools, and content management systems (preferred).
- Experience contributing to a design system or content governance process (preferred).
Salary (Rate): undetermined
City: undetermined
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
About the Role
We are seeking a creative and strategic Content Designer to craft clear, concise, and user-centered content for our digital products. You’ll work at the heart of the product development process, collaborating with designers, researchers, engineers, and product managers to ensure that language and content enhance the overall user experience. This role is perfect for someone who loves solving problems with words, advocates for users, and can translate complex ideas into simple, engaging, and actionable language.
Key Responsibilities
- Content Strategy & Design
- Design content that helps users complete tasks, understand information, and achieve their goals.
- Develop and maintain content guidelines, voice & tone standards, and terminology to ensure consistency across products.
- Plan and write content for user interfaces, error messages, help and support content, onboarding flows, and more.
- Collaboration & Advocacy
- Collaborate closely with UX designers, researchers, developers, and product teams to integrate content seamlessly into designs.
- Participate in research and usability testing to validate and improve content.
- Advocate for plain language, accessibility, and inclusivity in all user-facing content.
- Iteration & Optimization
- Use data, research insights, and user feedback to refine and improve content over time.
- Contribute to creating and maintaining content patterns, templates, and reusable components within the design system.
- Audit and maintain existing content to ensure it remains accurate, relevant, and effective.
- Thought Leadership
- Educate stakeholders and teams on the value of content design and how it impacts the user experience.
- Stay informed about industry trends, tools, and best practices, and bring fresh ideas to the team.
Required Qualifications
- Bachelor’s degree in English, Communications, Journalism, Human-Computer Interaction, or a related field (or equivalent experience).
- 3+ years of experience writing and designing content for digital products, ideally in a UX or product design context.
- Strong portfolio showcasing content design work that demonstrates clear thinking and user-centered design principles.
- Excellent writing, editing, and storytelling skills, with a focus on clarity, simplicity, and empathy.
- Familiarity with UX design processes, accessibility standards (like WCAG), and design tools (e.g., Figma, Miro, Confluence).
Preferred Qualifications
- Experience working within Agile/Scrum product development environments.
- Understanding of localization and writing for global audiences.
- Familiarity with usability testing, analytics tools, and content management systems.
- Experience contributing to a design system or content governance process.