Content Designer

Summary: The Content Designer role involves supporting the Government Gateway Catfish team by creating and managing user-centered content in accordance with GDS standards. The position requires collaboration with multidisciplinary teams to ensure content is accessible and evidence-based, focusing on user needs. The role is based in Telford with a hybrid working arrangement, requiring two days a week in the office. The contract duration is five months, and the position is classified as inside IR35 due to the umbrella company payment structure.

Key Responsibilities:

• User-Centred Design: Using user research, data, and analytics to inform content decisions.
• Accessibility & Clarity: Writing clear, concise, and accessible English following the GOV.UK style guide.
• Collaboration: Working with multidisciplinary teams, including user researchers, developers, and policy specialists.
• Content Strategy: Mapping user journeys, identifying gaps, and managing content throughout its life cycle.
• Stakeholder Management: Building relationships to influence stakeholders and at senior levels, guiding content strategy and mentoring others.
• Community: Active participation in the content design community for peer support and development.

Key Skills:

• Experience in user-centered design and content creation.
• Strong writing skills, particularly in clear and accessible English.
• Ability to work collaboratively in multidisciplinary teams.
• Knowledge of content strategy and user journey mapping.
• Experience in stakeholder management and mentoring.
• Active participation in content design communities.

Salary (Rate): £410 per day

City: Telford

Country: UK

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

Job Title: Content Designer (GDS)
Max Rate: £410p/d via Umbrella
Clearance Required: BPSS
Duration: 5 months
Location: Telford with 2 days/week in office

Job Description:

We are looking for a Content Designer to support the new build work and live services work we have on the Government Gateway Catfish team.
Following GDS (Government Digital Service) standards you will be expected to create, iterate, and manages user-centred content across the end-to-end user journey for our services. Working in agile teams to ensure content is accessible, accurate, and evidence-based, focusing on user needs over government, policy, or department needs.

Key Responsibilities and Skills:

. User-Centred Design: Using user research, data, and analytics to inform content decisions.
. Accessibility & Clarity: Writing clear, concise, and accessible English following the GOV.UK style guide.
. Collaboration: Working with multidisciplinary teams, including user researchers, developers, and policy specialists.
. Content Strategy: Mapping user journeys, identifying gaps, and managing content throughout its life cycle.
. Stakeholder Management: Building relationships to influence stakeholders and at senior levels, guiding content strategy and mentoring others.
. Community: Active participation in the content design community for peer support and development.