Summary: The Senior Content Designer role at Infogain involves developing product content strategies that blend UX writing with storytelling, focusing on a content-first approach to enhance user experiences. The position requires collaboration across teams to create intuitive and accessible content solutions for a loyalty credit card program. Candidates should possess a strong background in human-centered design and be adept at using research and analytics to inform content decisions. The ideal candidate will have extensive experience in content design, with a portfolio showcasing their expertise in creating user-focused product experiences.

Key Responsibilities:

• Designing thoughtful, intuitive, and accessible content solutions for various product use cases and interactions.
• Applying information architecture methods and UI frameworks to create scalable content solutions.
• Auditing, analyzing, structuring, creating, and presenting compelling UX content throughout the product experience.
• Collaborating with product and research teams to drive content tests that improve customer experience.
• Creating a cohesive content strategy for the loyalty program across all product areas.
• Using qualitative and quantitative insights to drive content solutions.
• Improving accessibility, inclusion, readability, and translatability of product content.
• Communicating decision-making rationale to team members and stakeholders effectively.
• Influencing and negotiating with stakeholders to design optimal user experiences.

Key Skills:

• Bachelor's degree in a related technical field or equivalent professional experience.
• 6+ years of experience as a Content Designer, UX writer, or Content Strategist.
• Strong skills in auditing, analyzing, structuring, and designing user-focused content.
• Ability to present compelling rationale and narratives behind content strategies.
• Expertise in persuasion and negotiation with stakeholders.
• Experience applying human-centered design practices.
• Empathetic and inclusive approach to content design.
• Portfolio demonstrating skills, particularly in Android and iOS apps.

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: Senior

Industry: IT