Content Designer

Content Designer

Posted 1 week ago by Pontoon

£600 Per day
Inside
Hybrid
Leeds, UK

Summary: The role of Content Designer focuses on enhancing user journeys within a mobile app for a major financial services organization. The position requires collaboration with various teams to create clear and user-focused content, with an emphasis on best practices in UX writing. The role is based in Leeds or Bristol, requiring on-site presence two days a week, and is part of a six-month digital transformation program. Candidates should have a strong background in content design with a solid UX focus, particularly in regulated environments.

Key Responsibilities:

  • Collaborate with UX Designers, Researchers, Product Owners, and Developers to ensure content is clear, concise, and user-focused.
  • Optimise journeys across the mobile app, guiding users from point A to B with ease.
  • Champion best practices in UX writing, creating accessible, inclusive, and consistent content.
  • Join the Premier Account squad, enhancing content journeys for high-value customers.
  • Join the Roaming Quad, supporting various accounts as needed.

Key Skills:

  • Strong Content Designer with a solid UX focus.
  • Background in financial services or another highly regulated environment preferred.
  • Confident working autonomously and adapting across different squads.
  • Experience with Figma, Jira, and Confluence.

Salary (Rate): £600 per day

City: Leeds

Country: UK

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: Mid-Level

Industry: IT

Detailed Description From Employer:

Role: Content Designer - Mobile App

Location: Leeds or Bristol, 2 days per week on site required

Duration: 6-months

Rate: Via Umbrella

We're hiring two experienced Content Designers to join a large digital transformation programme within a major financial services organisation. You'll be part of a talented Segments and Propositions team, shaping user journeys across mobile app experiences used by millions.

The Roles:

  • Role 1: Join the Premier Account squad, enhancing content journeys for high-value customers.

  • Role 2: Join the Roaming Quad, a dynamic team that supports various accounts as needed-perfect if you love variety and pace.


What You'll Do:

  • Collaborate with UX Designers, Researchers, Product Owners and Developers to ensure content is clear, concise, and user-focused.

  • Optimise journeys across the mobile app, guiding users from point A to B with ease.

  • Champion best practices in UX writing-not marketing-creating accessible, inclusive, and consistent content.


Tech Stack & Tools:

  • Figma

  • Jira & Confluence


Ideal Candidate:

  • A strong Content Designer with a solid UX focus (this is not a comms or marketing role).

  • Background in financial services or another highly regulated environment preferred.

  • Confident working autonomously and adapting across different squads.


Why Join?

You'll be joining a forward-thinking organisation that puts user experience at the heart of everything. With a strong design culture and investment in digital transformation, you'll have the freedom to shape meaningful content that impacts millions of users. This is a place where content design is valued, not as an add-on, but as a key part of the product team. You'll collaborate with some of the brightest minds in design, product, and tech - all while enjoying flexibility, autonomy, and the backing of a respected financial institution.

Candidates will ideally show evidence of the above in their CV to be considered please click the "apply" button.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.