The opportunity
This is a role with real ownership. You'll design content end-to-end for small to medium-sized projects, making evidence-based decisions that directly improve customer experiences and business outcomes. You won't be tidying up copy at the end of the process - you'll be involved from the start, collaborating closely with product designers, researchers, and stakeholders in a team that takes the craft seriously.
Day-to-day, that means working in agile squads, contributing to prototypes and interaction flows, and helping shape how content design integrates across complex financial products - grounded in user research and a genuine desire to make things clearer for customers.
What you'll be doing
- Owning the end-to-end content design process for small to medium-sized projects, within scope and agreed timelines
- Creating content that balances clarity, creativity and brand consistency, aligned with design system patterns
- Making evidence-based content decisions and contributing to prototypes and interaction flows
- Building strong relationships with stakeholders, managing expectations and influencing decisions
- Applying content standards, accessibility requirements and regulatory guidelines to deliver inclusive, high-quality experiences
- Supporting colleagues through feedback and sharing best practices as you grow your own skills
What we're looking for
- You're an early to mid-career content designer with solid UX writing craft and a genuine appetite to learn and grow.
- You care about the quality of your work and want to be part of a team that does too.
- At least 1+ years of content design experience and a portfolio demonstrating clear, user-centred content solutions
- A strong understanding of user-centred design principles and how content integrates with design systems and product development
- Experience working in fast-paced, agile environments alongside researchers, designers, developers and product managers
- Confidence presenting your work and explaining content decisions to stakeholders
- Working knowledge of accessible and inclusive design principles
- A strong desire to keep learning and developing your content design skills through hands-on experience
The package
Salary: Up to £40,000- £45,000
Contract: 12-month fixed term, potential to extend
Working pattern: Remote-first, ~2 days/month on-site
Office hubs: Manchester, London, Bristol, Edinburgh, Birmingham
The location
This is a remote-first role. Once settled in, you'll be expected on-site roughly 2 days per month at one of the team's UK hubs - Manchester, London, Bristol or Edinburgh.