Summary: The Content Designer role involves creating seamless digital experiences for customers within a financial services context. The position requires collaboration with agile teams to shape strategic initiatives and enhance propositions based on insights. The designer will engage with stakeholders to ensure informed decision-making and will contribute to the design community by sharing knowledge and ideas. This is a contract position based in Edinburgh, with a hybrid working arrangement and an inside IR35 classification.

Key Responsibilities:

• Work effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes, and define scope.
• Shape strategic initiatives ensuring we are led by colleague, customer and market insight when creating or enhancing our propositions and services.
• Attend workshops and discussions with stakeholders, making sure the business context, needs and risks are properly understood, and that key decisions are well informed.
• Communicate with colleagues and stakeholders to manage expectations and incorporate multiple perspectives when defining solutions.
• Support the research and document current and future state services.
• Make good design decisions, bring the user perspective to the forefront and challenge the validity of constraints.
• Take ownership for your own development.
• Collaborate closely with other designers, product owners, and engineers.
• Be an active member of the design community to share knowledge, create ideas, and embed principles of design across a range of product, service, and customer journeys.

Key Skills:

• Writing content for public sector
• Long form & UX writing
• Content design
• Financial services background
• Government background ideal
• UX writing
• Content strategy
• Copywriting (must have)
• Figma
• Writing/editing
• Creating content

Salary (Rate): £570

City: Edinburgh

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: Other