Summary: The role of Conseiller d'Accueil Services in Annecy involves being the primary point of contact for clients entering the agency, focusing on customer satisfaction and building trustful relationships. The position requires effective communication and adaptability to assist clients with their banking needs across various channels. The successful candidate will work collaboratively within a team and has the opportunity for career progression within the organization. This role is part of a national bank that emphasizes human-centric values and inclusivity.

Key Responsibilities:

• Welcome and advise clients through various channels (in-person, phone).
• Analyze client needs and respond effectively, directing them to dedicated advisors when necessary.
• Assist clients with mobile applications, online banking, and electronic signatures.
• Perform routine banking operations for clients.
• Support clients in using digital banking services, including remote banking.
• Ensure effective client communication through agency support materials.

Key Skills:

• Minimum education level of Bac + 2.
• Significant experience in customer service or sales.
• Autonomous, curious, and responsive.
• Strong listening and adaptability skills with a customer-oriented mindset.
• Performance-driven with a taste for challenges.
• Emphasis on rigor and organization.

Salary (Rate): 28000

City: ANNECY

Country: France

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: Entry Level

Industry: Finance