Summary: The role of Conseiller d'Accueil in Chamonix involves being the primary point of contact for clients entering the agency, focusing on customer satisfaction and building trustful relationships. The position requires effective communication and adaptability to assist clients with their banking needs across various channels. This is a fixed-term contract with opportunities for career progression within the organization. The role emphasizes the importance of human interaction and inclusivity in banking services.

Key Responsibilities:

• Welcome and advise clients at the agency through multiple channels (in-person, phone)
• Analyze client needs and respond effectively, directing them to dedicated advisors if necessary
• Assist clients with mobile applications, online banking, and electronic signatures
• Perform all standard banking operations for clients
• Support clients in using digital banking services, including remote banking
• Ensure effective client communication through agency materials

Key Skills:

• Minimum education level: Bac + 2
• Significant experience in customer service or commerce
• Autonomous, curious, and responsive
• Strong listening and adaptability skills with a customer-oriented mindset
• Goal-oriented with a focus on performance
• Emphasis on rigor and organization

Salary (Rate): undetermined

City: CHAMONIX

Country: France

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other