Summary: The role of Conseiller d'Accueil at LCL in Carvin involves being the primary point of contact for clients entering the agency, focusing on customer satisfaction and building trustful relationships. The position requires effective communication and adaptability to assist clients with their banking needs across various channels. This role is part of a collaborative agency environment, with opportunities for career progression within the company. The position is a fixed-term contract for three months.

Key Responsibilities:

• Welcome and advise clients at the agency through multiple channels (in-person, phone).
• Analyze client needs and respond effectively, directing them to dedicated advisors if necessary.
• Assist clients with mobile applications, online banking, and electronic signatures.
• Perform all routine banking operations for clients.
• Support clients in using digital banking services, including remote banking.
• Ensure effective client communication through agency materials.

Key Skills:

• Minimum education level of Bac + 2 / L2.
• Significant experience in commerce with attentive clientele.
• Autonomous, curious, and responsive.
• Strong listening and adaptability skills with a customer-oriented mindset.
• Goal-oriented with a focus on performance.
• Emphasis on rigor and organization.

Salary (Rate): undetermined

City: Carvin

Country: France

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: Entry Level

Industry: Other