Summary: The role of Conseiller clientèle Particuliers in Strasbourg involves serving as a trusted advisor to individual clients in banking and insurance, providing tailored advice and support for their financial projects. The position emphasizes building strong client relationships and ensuring customer satisfaction while developing a commercial portfolio. The candidate will work in a collaborative agency environment, focusing on client needs and utilizing digital tools for service delivery.

Key Responsibilities:

• Provide tailored responses to clients using a diverse range of products (consumer credit, real estate, insurance, etc.) while building trust-based relationships.
• Develop a commercial portfolio proactively and support clients using digital tools (video conferencing, remote sales and signatures, multi-channel customer journey, mobile app).
• Adapt advice and support based on client profiles to address their specific issues.
• Manage day-to-day account operations and assess associated risks.
• Contribute to overall client satisfaction at the agency and assist in training new agency staff.

Key Skills:

• Minimum education level of Bac + 3 / L3.
• Experience in banking or commerce with attentive clientele.
• Strong interpersonal skills and a focus on customer satisfaction.
• Proactive, autonomous, and curious with a taste for challenge and performance.
• Ability to adapt to change and leverage initial commercial experiences for client portfolio development.

Salary (Rate): undetermined

City: Strasbourg

Country: France

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other