Summary: The role of Conseiller clientèle Particuliers in Reims involves serving as a trusted advisor to individual clients in banking and insurance, providing tailored advice and support for their financial projects. The position emphasizes building strong client relationships and ensuring customer satisfaction while developing a personal portfolio. The candidate will work collaboratively within a team and contribute to the overall success of the agency. This position is part of LCL, a national bank committed to client satisfaction and inclusivity.

Key Responsibilities:

• Provide tailored responses to clients using a variety of banking products (consumer credit, real estate, insurance, etc.) and build trust-based relationships.
• Develop a commercial portfolio through proactive engagement and utilize digital tools for client support (video conferencing, remote sales, multi-channel client journey).
• Adapt advice and support based on client profiles to address their specific needs.
• Manage day-to-day account operations and assess associated risks.
• Contribute to the overall client satisfaction of the agency and assist in training new agency staff.

Key Skills:

• Minimum education level of Bac + 3 / L3.
• Experience in banking or commerce with a focus on attentive clientele.
• Strong interpersonal skills and a commitment to client satisfaction.
• Proactive, autonomous, and curious with a focus on performance and responsibility.
• Ability to adapt to change and leverage initial commercial experiences for client portfolio development.

Salary (Rate): undetermined

City: Reims

Country: France

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other