Conseiller clientèle Particuliers Pont sainte maxence H/F

Summary: The role of Conseiller clientèle Particuliers at LCL in Pont Sainte Maxence involves serving as a trusted advisor to individual clients in banking and insurance, providing tailored advice and support for their financial projects. The position emphasizes building strong client relationships and ensuring customer satisfaction while developing a commercial portfolio. Candidates are expected to have strong interpersonal skills and a commitment to client service. This role is part of a collaborative agency environment focused on client satisfaction and inclusion.

Key Responsibilities:

• Provide tailored responses to clients using a diverse range of products (consumer credit, real estate, insurance, etc.) while building trust-based relationships.
• Develop a commercial portfolio through proactive engagement and utilize digital tools for client support (video conferencing, remote sales, multi-channel customer journey).
• Adapt advice and support based on client profiles to address their specific needs.
• Manage day-to-day account operations and assess associated risks.
• Contribute to overall client satisfaction at the agency and assist in training new team members.

Key Skills:

• Minimum education level of Bac +2/3 with experience in banking or customer service.
• Strong interpersonal skills and a focus on customer satisfaction.
• Proactive, autonomous, and curious with a willingness to adapt to change.
• Ability to handle challenges and performance-driven with a sense of responsibility.
• Experience in commercial roles, particularly with demanding clientele.

Salary (Rate): undetermined

City: Pont Sainte Maxence

Country: France

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other