Summary: The role of Conseiller clientèle Particuliers at LCL in Pont Sainte Maxence involves serving as a trusted advisor to individual clients in banking and insurance. The position requires building strong relationships through personalized advice and support, particularly during significant life events. The successful candidate will leverage their interpersonal skills and expertise to ensure client satisfaction and grow their portfolio. This role is part of a collaborative agency environment focused on client satisfaction and inclusion.

Key Responsibilities:

• Provide tailored responses to clients using a diverse range of products (consumer credit, real estate, insurance, etc.) while building trust.
• Develop a commercial portfolio through proactive engagement and utilize digital tools for client support (video conferencing, remote sales, multi-channel client journey).
• Adapt advice and support based on client profiles to address their specific needs.
• Manage day-to-day account operations and assess associated risks.
• Contribute to overall client satisfaction at the agency and assist in training new team members.

Key Skills:

• Minimum education level of Bac + 2/3 with experience in banking or customer service.
• Strong interpersonal skills and a commitment to client satisfaction.
• Proactive, autonomous, and adaptable with a focus on performance and responsibility.
• Experience in commercial roles, particularly with demanding clientele.
• Optimistic and responsive, acting as a reliable collaborator for clients.

Salary (Rate): undetermined

City: Pont Sainte Maxence

Country: France

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other