Summary: The role of Conseiller Clientèle Particuliers at LCL in Louhans involves serving as a trusted advisor to individual clients in banking and insurance. The position emphasizes building strong relationships through personalized advice and support, particularly during significant life events. The successful candidate will leverage their interpersonal skills and expertise to ensure client satisfaction and grow their portfolio. This role is part of a collaborative agency environment focused on client service and inclusion.

Key Responsibilities:

• Act as the primary contact for individual clients in banking and insurance matters.
• Provide tailored advice and support to clients based on their needs and life events.
• Develop and manage a commercial portfolio through proactive engagement.
• Utilize digital tools to assist clients with remote services.
• Ensure ongoing account management and risk assessment.
• Contribute to overall client satisfaction and assist in training new agency staff.

Key Skills:

• Bac +2/3 qualification with experience in banking or customer service.
• Strong interpersonal skills and a focus on client satisfaction.
• Proactive and autonomous with a willingness to take on challenges.
• Ability to adapt advice based on client profiles and needs.
• Experience in commercial roles with a focus on performance and responsibility.

Salary (Rate): undetermined

City: Louhans

Country: France

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other