Summary: The role of Conseiller Clientèle Particuliers at LCL in Epernay involves serving as a trusted advisor to individual clients in banking and insurance. The position focuses on building strong relationships through personalized advice and support, particularly during key life moments. Candidates are expected to leverage their interpersonal skills and expertise to ensure client satisfaction and portfolio growth. The role is part of a collaborative agency environment, emphasizing customer-centric values and inclusivity.

Key Responsibilities:

• Serve as the primary contact for individual clients in banking and insurance.
• Provide tailored advice and support to clients based on their needs.
• Develop and manage a commercial portfolio proactively.
• Utilize digital tools for client interaction and service delivery.
• Ensure ongoing account management and risk assessment.
• Contribute to overall client satisfaction and assist in training new staff.

Key Skills:

• Bac +2/3 qualification with experience in banking or customer service.
• Strong interpersonal and customer satisfaction skills.
• Proactive and autonomous with a focus on performance.
• Ability to adapt advice based on client profiles.
• Experience in commercial roles, preferably with demanding clientele.

Salary (Rate): undetermined

City: Epernay

Country: France

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other