Conseiller clientèle Particuliers Bordeaux Victor Hugo H/F

Summary: The role of Conseiller clientèle Particuliers at LCL in Bordeaux involves serving as a trusted advisor to individual clients in banking and insurance. The position focuses on building relationships through tailored advice and support, particularly during key life moments. The candidate will be expected to develop their client portfolio and ensure customer satisfaction through proactive engagement and digital tools. This role is part of a collaborative agency environment aimed at enhancing client relationships and satisfaction.

Key Responsibilities:

• Provide tailored responses to clients using a variety of banking products (consumer credit, real estate, insurance, etc.) while building trust-based relationships.
• Develop a commercial portfolio through proactive engagement and support clients using digital tools (video conferencing, remote sales and signatures, multi-channel client journey, mobile app).
• Adapt advice and support based on client profiles to address their specific needs.
• Manage current accounts and assess associated risks.
• Contribute to the overall satisfaction of all agency clients and assist in training new agency staff.

Key Skills:

• Minimum education level of Bac +2/3 with experience in banking or customer service.
• Strong interpersonal skills and a commitment to customer satisfaction.
• Ability to work autonomously, be proactive, and adapt to change.
• Experience in a commercial environment with a focus on performance and responsibility.
• Optimistic and responsive attitude, acting as a reliable collaborator for clients.

Salary (Rate): undetermined

City: Bordeaux

Country: France

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other