Summary: The role of Conseiller clientèle Particuliers at LCL in Bar Le Duc involves serving as a trusted advisor to individual clients in banking and insurance. The position emphasizes building strong relationships through tailored advice and support, particularly during significant life events. The candidate will be responsible for managing client portfolios and ensuring customer satisfaction while contributing to the agency's overall performance. This role is part of a collaborative environment focused on client relationships and professional development.

Key Responsibilities:

• Provide tailored responses to clients using a variety of banking products (consumer credit, real estate, insurance, etc.) while building trust-based relationships.
• Develop the commercial portfolio proactively and support clients using digital tools (video conferencing, remote sales, multi-channel client journey, mobile app).
• Adapt advice and support based on client profiles to address their specific needs.
• Manage day-to-day account operations and assess associated risks.
• Contribute to the overall satisfaction of all agency clients and assist in training new agency staff.

Key Skills:

• Minimum education level of Bac +2/3 with experience in banking or customer service.
• Strong interpersonal skills and a focus on customer satisfaction.
• Proactive, autonomous, and adaptable to change.
• Ability to work collaboratively and contribute to team goals.
• Experience in managing client relationships and a desire for performance and challenge.

Salary (Rate): undetermined

City: Bar Le Duc

Country: France

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other