Configuration Management Database Expert
Posted 4 days ago by 1752309579
Negotiable
Inside
Onsite
Berkshire
Summary: The Configuration Management Database Expert role involves managing operational tasks related to the Configuration Management Database (CMDB) in Berkshire for an initial 3-month contract. The position requires collaboration with various teams to ensure data integrity and alignment with best practices. The expert will also act as a subject matter expert and assist with day-to-day activities related to ServiceNow. This role is classified as inside IR35.
Key Responsibilities:
- Manage operational tasks using discovery capabilities to populate, monitor and maintain CMDB CIs, ensuring that CMDB is current, accurate, and stable.
- Define, document, implement, and improve processes for the CMDB to ensure overall data integrity and alignment to best practice.
- Promotes awareness and acceptance of the CMDB, supporting maturity and growth for the utilisation of the CMDB across the business.
- Act as subject matter expert for CMDB, CSDM, discovery, service mapping and related processes.
- Collaborate with Service Design & Transition, Service Configuration, Architecture, Change Management, Service Delivery and Technical Teams amongst other stakeholders and processes to ensure accurate CMDB structure and maintenance aligning to their strategic planning and process definitions or requirements.
- Responsible for monitoring and maintaining or data integrations related to Discovery or 3rd party solutions to enrich CIs in the CMDB.
- Stay updated with ServiceNow releases and features to ensure the continued growth of the platform and processes it enables.
- Assist ServiceNow Administrator(s) with day-to-day activities as priorities require.
Key Skills:
- Experience with Configuration Management Database (CMDB) and related processes.
- Knowledge of ServiceNow and its features.
- Strong analytical and problem-solving skills.
- Ability to collaborate with cross-functional teams.
- Excellent documentation and process improvement skills.
- Understanding of data integrity and best practices in database management.
Salary (Rate): undetermined
City: Berkshire
Country: United Kingdom
Working Arrangements: on-site
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Configuration Management Database Expert
Whitehall Resources are currently looking for a Configuration Management Database Expert onsite in Berkshire for an initial 3 month contract.
*** INSIDE IR35 ***
Key responsibilities include:
- Manage operational tasks using discovery capabilities to populate, monitor and maintain CMDB CIs, ensuring that CMDB is current, accurate, and stable.
- Define, document, implement, and improve processes for the CMDB to ensure overall data integrity and alignment to best practice.
- Promotes awareness and acceptance of the CMDB, supporting maturity and growth for the utilisation of the CMDB across the business.
- Act as subject matter expert for CMDB, CSDM, discovery, service mapping and related processes.
- Collaborate with Service Design & Transition, Service Configuration, Architecture, Change Management, Service Delivery and Technical Teams amongst other stakeholders and processes to ensure accurate CMDB structure and maintenance aligning to their strategic planning and process definitions or requirements.
- Responsible for monitoring and maintaining or data integrations related to Discovery or 3rd party solutions to enrich CIs in the CMDB.
- Stay updated with ServiceNow releases and features to ensure the continued growth of the platform and processes it enables.
- Assist ServiceNow Administrator(s) with day-to-day activities as priorities require.
All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.
Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
