Compliance Business Support Officer

The Role

As a Compliance Business Support Officer, you will provide high-quality administrative and operational support across key housing compliance areas, including gas, electrical, fire safety, asbestos, water hygiene, lifts, and wider property safety.

You'll be at the heart of ensuring all compliance activities are accurately managed, recorded, and delivered to the highest standards-keeping residents safe and services running smoothly.

Key Responsibilities

• Maintain accurate compliance records, ensuring all certification and documentation is validated, processed and stored correctly
• Review and verify compliance certificates for accuracy, completeness, and statutory validity
• Coordinate with residents, contractors, and teams to arrange inspections, servicing, and remedial works
• Raise and manage works orders, purchase orders, invoices, and financial documentation in line with procedures
• Liaise with contractors to track progress, obtain certification, and ensure full compliance reporting
• Monitor performance data and support service improvement and business intelligence activities
• Ensure audit readiness with thorough and compliant record keeping at all times

What We're Looking For

• Strong attention to detail and organisational skills
• Experience in administration, compliance, or housing/property services (desirable)
• Ability to manage multiple tasks and meet deadlines
• Excellent communication skills with a customer-focused approach
• Confidence working with systems, data, and financial processes