Complaints Review Officer, Tower Hamlets
Posted 3 days ago by Vitalis
£33 Per hour
Undetermined
Hybrid
Tower Hamlets, Kent
Summary: The role of Complaints Review Officer in Tower Hamlets involves investigating complaints at stage 2 compliance tasks for Housing Ombudsman cases. The position requires working in the office two days a week, with one mandatory day being Thursday. The role is part of a contract and seeks an experienced professional to join the team. Vitalis is also open to helping candidates find other suitable roles within the public sector.
Key Responsibilities:
- Investigate complaints at stage 2 compliance tasks for Housing Ombudsman cases.
- Work in a team environment in Tower Hamlets.
- Attend the office two days per week, including Thursdays.
Key Skills:
- Experience as a Complaints Review Officer.
- Knowledge of Housing Ombudsman processes.
- Ability to work collaboratively in a team.
Salary (Rate): £32.92 per hour
City: Tower Hamlets
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Detailed Description From Employer:
Complaints Review Officer, Tower Hamlets Pay rate 32.92 per hour Contract role Vitalis are recruiting for an experienced Complaints Review Officer to work in a team in Tower Hamlets. Complaint investigation at stage 2 compliance tasks for Housing Ombudsman Cases Working in the office two days per week (one must be Thursdays). Don’t forget, if this role isn’t the perfect fit, we’re confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO) Best Interest Assessor (BIA) Multi-Agency Safeguarding Hub (MASH) Looked After Children (LAC) Children’s Social Work Adult Social Work Service Manager Head of Service Team Manager Assistant Team Manager A wide range of housing roles Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities! Contact me on or for more information.