Community Transport Manager

Community Transport Manager Elmbridge Pay Rate: £26.33 per hour PAYE or £34.41 per hour Umbrella Temporary – 3 months initially Full-time | 37 hours per week (Monday to Friday) Seven Resourcing are recruiting a Community Transport Manager to join a public sector organisation in Elmbridge. This is a February start, initially for three months, offering an excellent opportunity to lead and develop a vital community transport service supporting vulnerable and isolated residents.

The Role You will provide both strategic and operational leadership for the in-house community transport service, while also overseeing the wider council fleet. The service delivers safe, reliable, and accessible transport for residents who are unable to use public transport, particularly older people and individuals with disabilities or limited mobility. The role also includes oversight of school and health service transport contracts, ensuring services are delivered efficiently, compliantly, and to a high standard of customer care.

• Lead the day-to-day operation of the community transport service, including scheduling and delivery of dial-a-ride services, group shopping trips, hire-a-bus services, and school transport contracts
• Maximise the effective use of staff and vehicles to meet individual and group transport needs across the borough
• Manage and develop the community transport team, including office staff, drivers, and passenger assistants, fostering a proactive, inclusive, and customer-focused culture
• Oversee recruitment, induction, training, and performance management of staff and, where appropriate, volunteers
• Work collaboratively with other council services to ensure the effective management of the wider fleet
• Manage financial and administrative responsibilities, including revenue and capital budgets, cost control, efficiency savings, income generation, and contract management
• Lead on procurement of vehicles and maintenance contracts, ensuring value for money and compliance
• Ensure full legal and regulatory compliance, including Section 19 licensing, DVSA requirements, Traffic Commissioner standards, and other statutory obligations
• Deliver excellent customer care across the full customer journey, handling feedback, enquiries, and complaints with professionalism and sensitivity
• Build effective partnerships with voluntary sector organisations, care homes, schools, and other internal and external stakeholders
• Ensure robust health and safety and safeguarding policies are in place, regularly reviewed, and fully embedded across the service
• Lead on risk assessments for vehicles, journeys, customers, and activities, ensuring best practice and compliance with Health and Safety Executive requirements
• Ensure safeguarding legislation and council safeguarding policies are fully adhered to, with appropriate training in place for all staff

About You Enhanced DBS check for both Children and Adults (essential) GCSE Maths and English (or equivalent), or demonstrable experience showing strong written, verbal, and numerical skills Proven experience managing transport, logistics, fleet, or community services Strong leadership skills with experience managing multidisciplinary teams Sound understanding of health and safety, safeguarding, and regulatory compliance Confident communicator with a customer-focused, solutions-driven approach

Why Work with Seven Resourcing? At Seven Resourcing, we go beyond recruitment. With nearly a decade of industry experience, over 3,000 five-star reviews, and award-winning support, we’re dedicated to helping you reach your full potential. We provide access to meaningful roles, ongoing development opportunities, and continuous support every step of the way.