Community Therapy Services Manager

Posted 2 weeks ago by NHS

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£34,000 Per year

Undetermined

Salford, England, United Kingdom

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Summary: The Community Therapy Services Manager will lead a team of trauma-informed therapists, delivering therapeutic services to male survivors of sexual abuse, rape, and exploitation. This role involves managing client services, supporting volunteers, and collaborating with community development and criminal justice teams to ensure comprehensive support for clients. The position emphasizes a holistic service model and requires a commitment to diversity and inclusion. The manager will also uphold the organization's values while maintaining confidentiality and compliance with governance policies.

Key Responsibilities:

Manage operational and clinical duty of care for support services.
Maintain safe and inclusive spaces for all clients.
Provide line management and support to client-facing staff and volunteers.
Lead and manage client services, ensuring KPIs are met and data handling is accurate.
Record and identify threats and trends to effectively meet client needs.
Maintain a small caseload of clients and deliver relevant services.
Manage specific projects as directed by the Executive Team.
Support the development of services that meet client needs.
Uphold organizational values of transparency, integrity, and responsiveness.
Ensure compliance with information governance policies and maintain confidentiality.
Work flexibly in the interests of the organization.

Key Skills:

Registration with BACP, BABCP, UKCP, NCS, BPS, or HCPC.
Diploma in Counselling/Psychotherapy or equivalent.
Safeguarding Children and Adults Level 3.
Knowledge of support services for male survivors of sexual violence.
Understanding of the legal framework for victims of sexual abuse.
Experience working with male survivors of sexual violence.
Experience in a highly confidential setting and data governance.
Commitment to diversity, inclusion, and anti-oppressive practice.
Good written, verbal, and interpersonal communication skills.
Proficient in Microsoft Office Suite and electronic database systems.

Salary (Rate): £34,000 a year

City: Salford

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

Job Summary

Location: Central Hub - Unit 9 Brewery Yard, Deva City Office Park, Trinity Way, Salford, M3 7BB (satnav: M3 7BD)

Contract Type: Permanent Full Time (Reduced hours will be considered)

Main duties of the job

We're looking for a Therapy Manager to join the team. Leading a team of trauma-informed therapists while delivering trauma-informed therapeutic services. We are a dynamic service with a holistic service model, so the senior role is supporting wider than just direct delivery. You'll play a key role in supporting clients, managing communications, supporting volunteers/placements. You will work closely with our community development team and criminal justice teams to ensure survivors have access to the right support. All staff have a thematic leadership area to expand the organisations knowledge in areas impacting male survivors and their loved ones.

About Us

We Are Survivors, are a survivor focused voluntary sector organisation that aims to create and facilitate safe spaces for male, including trans and non-binary individuals, survivors of sexual abuse, rape and sexual exploitation across Greater Manchester providing access to quality assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model. Our vision is to have A society where NO male survivor is left behind

Details

Date posted 12 August 2025

Pay scheme Other

Salary £34,000 a year

Contract Permanent

Working pattern Full-time, Part-time

Reference number B0220-25-0010

Job locations Unit 9 Brewery Yard Deva City Office Park Salford M3 7BB

Job Description

Job responsibilities

Role Purpose

To manage specific services and teams, ensuring the provision of quality assured support services to male survivors and their loved ones.

Main Duties and Responsibilities

To manage the operaonal and clinical duty of care for support services

To maintain the safe and inclusive provision of spaces for all clients

To provide Line Management, guidance and professional and pastoral support to all client facing services staff and volunteers

To effecvely lead and successfully manage the provision of client services, as designed and governed by the organisaon, including ensuring KPIs are met and data handling and reporng is accurate.

To ensure that all services managed, effecvely record and idenfy threats and trends that will result in responding effecvely to meet clients needs.

To maintain and deliver relevant services to a small caseload of clients.

Manage and deliver specific projects as directed and agreed by the Executive Team.

To support the further development of the services that meet clients needs.

Organisational Core Responsibilities

Stringently uphold the organisations values of transparency, integrity, understanding and responsiveness throughout your work and your representation of We Are Survivors.

Honour a commitment to diversity, inclusion, and anti-oppressive practice and work positively and inclusively with everyone so that We Are Survivors provides a workplace that does not discriminate against people on the ground of their age, sexuality, religion or belief, race, gender, or disabilities.

Ensure 100% of the work you carry out is for the achievement of the mission to break the silence of the sexual abuse, rape and sexual exploitation of boys & men and support them and their loved ones to engage in positive healing, free from the impact of abuse and vision a society where no male survivor is left behind.

Maintain strict confidentiality boundaries as you have access to sensitive, restricted, and classified information; and ensure that you are fully compliant with all information governance policies set by the organisation and/or Information Commissioners Office.

Respect individuals right to anonymity within and outside of the organisation.

Fully comply with all professional external frameworks, charters or practice standards that We Are Survivors subscribes to, is a member of, or carries.

Fully comply with the organisations standard operating procedures / quality assurance, guidelines, policies, and procedures, including all accurate recording of information and ensuring you do not act to compromise the organisational standards or any formal QA Accreditation.

Remain aware at all times of your responsibilities for your own health and safety, for the Health and Safety of those directly responsible to you, your work colleagues and any others who may be affected by the operations under your responsibility or control.

Ensure you comply with all requirements identified within infection control measures and risk management, both nationally and locally.

To work flexibly in the interests of the organisation, which may include undertaking other duties provided that these are appropriate to your background, skills and abilities.