Community Safety Officer

Summary: The Community Safety Officer role involves managing anti-social behaviour (ASB) cases for a housing provider in South London. The position requires strong investigative and enforcement skills to ensure neighborhood safety, alongside providing specialist advice to residents and collaborating with various stakeholders. The role is fast-paced and demands effective case management and communication abilities.

Key Responsibilities:

• ASB Case Management – Investigate, manage, and resolve ASB cases effectively.
• Enforcement & Prevention – Use legal remedies and preventative measures to tackle ASB.
• Stakeholder Collaboration – Work with internal teams and external partners to develop and implement responses.
• Customer Support – Provide specialist guidance to residents on ASB and tenancy breaches.
• Complaint Handling – Take ownership of service-related complaints, ensuring a professional and timely response.

Key Skills:

• ASB Legislation Knowledge – Strong understanding of ASB legislation and enforcement tools.
• Housing Management Experience – Knowledge of tenancy breaches and legal processes.
• Communication Skills – Excellent verbal and written communication.
• Organisation & Attention to Detail – Ability to prioritise and work under pressure.
• IT Proficiency – Experience using Microsoft Office.
• Full UK Driving Licence (Desirable) – Access to a vehicle for travel across South London.

Salary (Rate): 24.93

City: Lambeth

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: outside IR35

Seniority Level: Mid-Level

Industry: Other