Community Safety Officer - Hanley

Salary: Grade 5 (£28,598 - £31,022) Hours: 37 hours per week - Flexible working scheme is in operation Duration: Temporary (12 Month TBC) Location: Northern Service Delivery Group (NSDG)

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Do you want to make a difference in your community? Staffordshire Fire & Rescue Service prides itself on the high standard of service it provides and every role has an important part to play in helping keep Staffordshire safe. Every role in Staffordshire Fire and Rescue, including those in the shared service, exists to support the overall aim of achieving a safer and more sustainable community. This can take many forms, including conducting Home Fire Risk Checks, marketing the service to the community, coordinating training, or taking calls in our contact centre. As you can imagine, achieving our overall aim depends on a variety of people with a range of skills, backgrounds, and experiences.

For more information about Staffordshire Fire and Rescue Service please click the below link: Careers | Staffordshire Fire and Rescue Service

About The Opportunity

An opportunity has become available for the position of Community Safety Officer within the Northern Service Delivery Group (Hanley Fire Station). This is an exciting opportunity to help make Staffordshire a safer place to be. The aim of the role is to contribute to the implementation and effective delivery of Staffordshire Fire and Rescue Service’s (SFRS) Prevention, Partnership and Safeguarding Annual Service Delivery Plan, SFRS Prevention, Partnership and Safeguarding Strategy and SFRS Road Safety Delivery Plan.

Duties Include: (see full job description attached)

• Focus on wider prevention delivery and on specifics such as extended Home Fire Safety Visits.
• This will include working with vulnerable individuals through case management and extended visits.
• This could involve taking the lead and chairing meetings in relation to fire related concerns.
• Gather evidence, record, and implement solutions to support members of our community.
• Work alongside crews, volunteers, and partners to plan and deliver outcomes in an effective manner.
• Increase the effectiveness of community engagement within local areas.
• Be aware of prevention priorities and integrate these into all prevention activity.
• Deliver and co-ordinate prevention initiatives on a range of topics, together with partners where required, as determined by the Prevent Delivery Lead and Central Prevent and Protect.
• Following the delivery of initiatives by Prevention teams, support the evaluation, feedback, and delivery outcome process.
• Monitor the demand of incidents to enable informed decisions to be taken on future prevention activity.
• Operate administration systems for the referral of concerns highlighted by technicians and operational crews, including recording and monitoring.
• Represent SFRS at partnership meetings to promote prevention activities and share best practice/data, as commensurate with the role.
• Carry out fire safety interventions when required, visiting children and young people who have been flagged as fire setters.
• Support the delivery of prevention training to all staff, including at WT and On Call training courses.
• Conducting Fire Safety Interventions as required

Person Specification

You should have excellent communication, organisation, and IT skills. The ideal candidate should have experience of delivering and presenting to varied audiences, and have the ability to use intelligence and data to drive initiatives. A full Driving Licence is essential and candidates should have access to own vehicle with suitable business use insurance. Previous experience of Community Safety initiatives, working with key partners, and with vulnerable people, would be advantageous. On call personnel wishing to apply, must ensure any revised declaration is approved by their Station Manager prior to submitting their application. HR will require confirmation from the Station Manager via email before considering the application.

Additional Information

This vacancy is being advertised internally and externally. Closing date for receipt of all applications is: 5th November 2025 Midday Please apply by clicking on to our Internal Careers site. This post is subject to an enhanced DBS Check. All communication regarding this vacancy will be issued via email, so please check your email account on a regular basis.

If You Have Any Enquiries Please Contact recruitment@staffordshirefire.gov.uk

Further details of the key tasks, responsibilities can be found within the role profile. In addition to your salary, you will have access to a range of benefits including:

• Enhanced Annual Leave Entitlement
• Generous Pension Scheme
• Access to Gyms & Fitness Advisor
• Free Parking at Most Sites
• Enhanced Maternity Package
• Occupational Health
• Well-being Champions
• Employee Assistance Programme (EAP)
• Eye Tests
• Flexible Working Scheme
• The Firefighter Charity
• Cycle Scheme
• Blue Light Card
• Flamesavers Rewards for rescue
• Say So Development Programme
• Trade Unions
• Career Breaks
• Physiotherapy
• TRiM Employment Network
• Fostering Friendly

Safeguarding Staffordshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People and all staff and volunteers are expected to share this commitment.

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Please note if you are successful at interview and commence pre-employment checks this will include DBS, please see what this involves and the process via the below link: Positive Action

Staffordshire Fire and Rescue Service is fully supportive of Equality, Diversity and Inclusion and strives to employ a workforce that represents the community we serve. Our vacancies are open to everyone and all appointments are made based on merit. We encourage and welcome applications from all underrepresented groups which include: Black, Asian, and minority ethnic backgrounds, female, people who have a disability, those who are neurodivergent and persons of the LGBTQ+ community. We use positive action to encourage potential candidates from underrepresented groups through targeted step-In support and advice sessions. If you have the skills, experience and values, that here in Staffordshire Fire and Rescue we pride ourselves on, then we would welcome you to apply. For more information on Positive Action please email the team on positive.action@staffordshirefire.gov.uk

For any Recruitment queries please email hrrecruitment.team@staffordshire.police.uk