Community Moderator
Posted Today by Daily Mail
Negotiable
Undetermined
Undetermined
London Area, United Kingdom
Summary: The Daily Mail is seeking a full-time Community Moderator to join their team at the London headquarters for a 6-month fixed-term contract. The role involves monitoring and moderating reader comments, addressing queries, and enhancing reader engagement through various tools. Candidates should have experience in digital community moderation and a flexible approach to shift patterns.
Key Responsibilities:
- Monitor running list of filed copy and make judgement calls on the type of moderation required
- Moderating reader comments based on house rules and legal requirements
- Monitor user discussions and flag any issues with senior communities’ editors
- Address reader queries relating to our community’s policy and comments section
- Utilise and create tools to increase reader engagement within articles such as polls and CTAs, producing intriguing and thought-provoking questions for our readers
Key Skills:
- 1+ years’ experience in moderating for digital community boards
- Flexible approach to shift patterns including weekend and night shifts
- Prior journalistic experience desirable but not essential
- In-depth knowledge of current affairs from hard news to celebrity gossip
- Excellent judgment
- Knowledge of social platforms
- Understanding of legal covenants such as the Independent Press Standards Organisation (IPSO) and the UK Editors’ Code of Practice
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Location: Daily Mail Headquarters, HSK, London, W8 5HY
Contract: 6month FTC
The Daily Mail is the world’s largest English-language newspaper website reaching over 225 million unique monthly visitors globally, 75 million of those coming from the United States. The Daily Mail is known for its unique blend of world news, entertainment/celebrity buzz, pop culture editorial, female lifestyle editorial, and phenomenal images. We are looking for a full-time talented Community Moderator to join our team.
Main Responsibilities
- Monitor running list of filed copy and make judgement calls on the type of moderation required
- Moderating reader comments based on house rules and legal requirements
- Monitor user discussions and flag any issues with senior communities’ editors
- Address reader queries relating to our community’s policy and comments section
- Utilise and create tools to increase reader engagement within articles such as polls and CTAs, producing intriguing and thought-provoking questions for our readers
Person Specification
- 1+ years’ experience in moderating for digital community boards
- Flexible approach to shift patterns including weekend and night shifts
- Prior journalistic experience desirable but not essential
- In-depth knowledge of current affairs from hard news to celebrity gossip
- Excellent judgment
- Knowledge of social platforms
- Understanding of legal covenants such as the Independent Press Standards Organisation (IPSO) and the UK Editors’ Code of Practice
About Daily Mail
Daily Mail is an award-winning, multi-platform news brand reaching more than 33 million print and online readers each month. The world-famous Mail offers a unique blend of breaking news, agenda-setting exclusives, showbiz, Femail, health, sport and lifestyle stories across print, digital, video, audio and social channels. Its global newsroom of journalists, formidable story-getting power, and breadth of content formats delivers highly engaging, trusted Daily Mail content to millions of loyal and new audiences. Daily Mail is the largest news publisher on TikTok with more than 21 million total followers and more than 29 billion views in the past year. A trailblazing global phenomenon, Daily Mail is part of dmg media.
Our Commitment
We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability. We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process