Community Manager
Posted 1 week ago by IPSE - The Self-Employment Association
£35,000 Per year
Undetermined
Hybrid
Greater London, England, United Kingdom
Summary: The Community Manager role focuses on building and nurturing the IPSE community by creating engagement opportunities for members and stakeholders throughout their lifecycle. The position involves developing and executing community strategies, managing events, and ensuring commercial viability of initiatives. The ideal candidate will actively engage with community members, foster relationships, and generate revenue through various activities. This role requires a strategic thinker with a passion for community building and strong relationship management skills.
Key Responsibilities:
- Develop and execute community strategy and roadmap for activation.
- Engage with community members through social media, events, and in-person meetings.
- Lead and scale micro-communities to encourage connection and knowledge sharing.
- Build relationships with stakeholders, influencers, and partners.
- Undertake commercial activities to promote membership and events.
- Create lead generation opportunities for prospective members.
- Track metrics and analyze data to measure community engagement effectiveness.
- Generate reports with insights and recommendations for improvement.
- Engage with stakeholders aligning with IPSE’s strategic objectives.
- Collaborate across the business to ensure a seamless ecosystem.
- Enhance brand awareness through positive member experiences.
Key Skills:
- Strategic and hands-on approach to community management.
- Passion for community building through events and account management.
- Strong relationship-building skills with members, partners, and staff.
- Ability to manage multiple projects simultaneously.
- Commercially minded with proven experience in generating profit.
- Willingness to travel around the UK as required.
- Eligibility to work in the UK.
Salary (Rate): £35,000 yearly
City: Greater London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
We are looking to hire a community manager to build, nurture and deliver an ecosystem for members and stakeholders to connect and engage with as the IPSE community ensuing multiple touchpoints of value through the whole member lifecycle. The role will also ensure commercial viability of events, products and brand awareness opportunities for non-members to engage with. We are looking for someone to spearhead the development and execution of the community strategy, defining the roadmap for community activation and taking concepts from idea to execution.
Community Engagement: Actively engage with community members at different stages of their journey through various channels such as social media, events (up to 36 events per year), and in-person meetings. This involves understanding their challenges, responding to inquiries, addressing concerns and fostering positive relationships.
Micro communities: lead and scale micro-communities within the membership to encourage connection and knowledge share.
Networking: Build relationships with key stakeholders, influencers, and partners within the community to enhance collaboration opportunities and expand the organisation's reach and impact.
Revenue generation: undertake commercial activities relating to the promotion of our membership, events and additional products
Lead generation: create opportunities for prospective members to engage with IPSE to aid the conversion into membership.
Reporting: Track relevant metrics and analyse data to measure the effectiveness of community engagement efforts. Generate regular reports outlining key insights and recommendations for improvement.
Stakeholder management: engage with people, companies and communities which align with IPSE’s strategic objectives to ensure the ecosystem is running effectively
Collaboration: Work collaboratively across the business to ensure you’re in the know of what IPSE is doing to create a seamless ecosystem.
Brand awareness: by creating a positive member experience you’ll encourage the community to share the value of membership, encouraging referrals.
Who we are looking for:
Strategic & hands-on : big-picture thinker who can execute the outputs required
Passion for community building – via events, account management and creating regular opportunities
Strong relationship builder – fostering collaboration & engagement with members, partners and staff.
Plate spinner – you’ll love having different projects on the go
Commercially minded – Proven experience generating profit
Some travel around the UK will be required
Attending our office in central London weekly, if London based, or once a month if you’re not commuter distance from London.
You must be based in the UK and be eligible to work here.
Salary: £30-£35K