Communications & Content Assistant

Summary: The Communications & Content Assistant role at Southway involves supporting the creation and dissemination of content to enhance customer engagement and service quality. This position is based in a hybrid working environment, primarily located in Didsbury, Manchester, and is offered as an 18-month fixed-term contract. The role requires a commitment of 35 hours per week and emphasizes community-focused initiatives within a housing association context.

Key Responsibilities:

• Assist in the development and implementation of communication strategies.
• Create and manage content for various platforms to engage with the community.
• Support the organization of events and initiatives that promote customer service.
• Collaborate with team members to ensure consistent messaging across channels.
• Monitor and report on the effectiveness of communication efforts.

Key Skills:

• Strong written and verbal communication skills.
• Experience in content creation and management.
• Ability to work collaboratively in a team environment.
• Familiarity with social media and digital communication tools.
• Organizational skills and attention to detail.

Salary (Rate): £29,158 yearly

City: Manchester

Country: UK

Working Arrangements: hybrid

IR35 Status: fixed-term

Seniority Level: undetermined

Industry: Other