Communications & Change
Posted 1 day ago by Empro Talent Ltd
£400 Per day
Outside
Undetermined
Birmingham, West Midlands (County)
Summary: The Communications & Change Contractor role in Birmingham focuses on supporting a high-profile transformation programme within Facilities Management (FM). The contractor will be responsible for developing and executing a change and communications strategy, ensuring effective engagement and messaging across various stakeholders. This position requires a strong background in change management and internal communications, particularly in FM environments. The role is contract-based and classified as outside IR35.
Key Responsibilities:
- Develop and deliver a comprehensive change and communications strategy aligned to programme objectives
- Create engaging, audience-focused content across multiple channels (e.g. intranet, email, leadership briefings, toolkits)
- Partner with FM operational teams to translate complex changes into clear, actionable messaging
- Conduct stakeholder mapping and manage communications plans across diverse groups (site teams, suppliers, leadership)
- Support change impact assessments and readiness activities
- Facilitate workshops, briefings, and engagement sessions
- Monitor effectiveness of communications and adapt strategies based on feedback and data
- Ensure consistency of messaging across all FM sites and functions
Key Skills:
- Proven experience in change management and internal communications within large-scale transformation programmes
- Strong background working within Facilities Management (FM) environments (hard/soft services, estates, or workplace operations)
- Demonstrable experience supporting operational or frontline workforce change
- Excellent stakeholder management skills, with the ability to influence at all levels
- Strong writing, editing, and storytelling capabilities
- Experience working in fast-paced, complex environments
- Familiarity with recognised change frameworks
- Experience in outsourcing, mobilisation, or FM transformation programmes
- Knowledge of digital workplace tools (e.g. SharePoint, Teams, engagement platforms)
- Proactive and self-driven contractor mindset
- Adaptable and comfortable navigating ambiguity
- Strong interpersonal and collaboration skills
- Results-oriented with a focus on delivery
Salary (Rate): £400/day
City: Birmingham
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: Other
Job Title: Communications & Change Contractor (FM Experience)
Location: Birmingham
Contract Type: Contract (Outside IR35)
About the Role
We are seeking an experienced Communications & Change Contractor with a strong background in Facilities Management (FM) to support a high-profile transformation programme. This role will play a critical part in driving engagement, supporting behavioural change, and ensuring clear, effective communication across operational and corporate stakeholders.
Key Responsibilities
- Develop and deliver a comprehensive change and communications strategy aligned to programme objectives
- Create engaging, audience-focused content across multiple channels (e.g. intranet, email, leadership briefings, toolkits)
- Partner with FM operational teams to translate complex changes into clear, actionable messaging
- Conduct stakeholder mapping and manage communications plans across diverse groups (site teams, suppliers, leadership)
- Support change impact assessments and readiness activities
- Facilitate workshops, briefings, and engagement sessions
- Monitor effectiveness of communications and adapt strategies based on feedback and data
- Ensure consistency of messaging across all FM sites and functions
Required Experience
- Proven experience in change management and internal communications within large-scale transformation programmes
- Strong background working within Facilities Management (FM) environments (hard/soft services, estates, or workplace operations)
- Demonstrable experience supporting operational or frontline workforce change
- Excellent stakeholder management skills, with the ability to influence at all levels
- Strong writing, editing, and storytelling capabilities
- Experience working in fast-paced, complex environments
Desirable Skills
- Familiarity with recognised change frameworks
- Experience in outsourcing, mobilisation, or FM transformation programmes
- Knowledge of digital workplace tools (e.g. SharePoint, Teams, engagement platforms)
Personal Attributes
- Proactive and self-driven contractor mindset
- Adaptable and comfortable navigating ambiguity
- Strong interpersonal and collaboration skills
- Results-oriented with a focus on delivery