Communications and Engagement Lead

Key Responsibilities

• Communications Strategy and Planning
• Stakeholder Engagement
• Corporate Communications Partnership
• Communication Content Development
• Programme Phase Communications
• Leadership Communications
• Change Network and Champion Engagement
• Monitoring and Measurement

Essential Skills and Experience

• Communications and Engagement
• Experience delivering communications and engagement activities within large transformation programmes.
• Experience developing communication strategies and communication plans.
• Strong stakeholder engagement and relationship management skills.
• Experience delivering change communications in complex organisational environments.

Change Management

• Understanding of organisational change management principles.
• Experience supporting business readiness and adoption initiatives.
• Knowledge of stakeholder analysis and engagement methodologies.
• Experience operating within programme delivery environments.

Content Development

• Excellent written communication skills.
• Ability to translate complex programme information into clear, compelling messages.
• Experience producing communications for audiences at all organisational levels.
• Strong presentation and facilitation skills.

Stakeholder Management

• Ability to engage effectively with: Senior leaders; Business managers; SMEs; Project teams; Corporate Communications teams; End-user communities; Strong influencing and negotiation skills.

Desirable Experience

• SAP S/4HANA transformation experience.
• Experience within large ERP implementation programmes.
• Change Management certification (Prosci, APMG, or equivalent).
• Internal communications or corporate communications background.
• Experience working in regulated, public sector, utilities, defence, or highly governed environments.