commercial digital business analyst role

Job description

Our client is looking for candidate from Healthcare, Pharmaceutical or Medical industries

Primary Objective of Position: The Commercial Digital Business Analyst is responsible for:

• Supporting the Commercial team in deep analysis of new Commercial initiatives and opportunities, including but not limited to opportunities surfaced from the Innovation Team and wider workforce.
• Using analytical skills to deeply understand current business processes, identify bottlenecks and triage potential solutions to drive commercial excellence.
• Produce 'as-is' and proposed 'to-be' process maps, data flow diagrams and documentation for systems and solutions.
• Using approved Client tools to build, configure and maintain compliant digital solutions or components to enhance Commercial and wider business functions.
• Liaising with Client teams and 3rd party suppliers regarding commercial projects and initiatives in order to provide guidance, training and appropriate signposting.
• Providing remote demonstrations of new Commercial initiatives (software, platforms or processes) to Client teams to explain, educate and adopt.
• Support the Senior Specialist Commercial Digital Solutions in maintaining appropriate Software Development Lifecycle and associated documentation.
• Liaising with appropriate EMEA personnel to support execution on Commercial and data privacy driven initiatives where appropriate.

Major Accountabilities

• Ensures that all activities are performed in compliance with quality system requirements.
• Deliver accurate, timely, consistent, and quality customer support service.
• Identify and implement solutions to data privacy, data management and integration issues and concerns, including proactive prevention strategies.

Education

• Further or higher education to degree level or equivalent.
• Minimum IT education requirements are necessary so that the individual can manage the complexity and scope of the role.
• Project management skills.
• Skilled in using M365 suite of tools including Power BI, SharePoint, Power Apps and Power Automate.
• Ability to upskill rapidly in emerging M365 tools and best practice.

Background

• Project management skills.
• Experience of working in a business analysis role.
• Understanding of data security principles and privacy by design.
• Customer services or business support experience

If you're excited about working in the Healthcare industry then this is an exciting opportunity for you.