Combined Services Contracts Manager
Posted 4 days ago by Mount Charles Group
£30,000 Per year
Undetermined
Undetermined
Northern Ireland, United Kingdom
Summary: The role of Combined Catering and Cleaning Contracts Manager involves overseeing catering, cleaning, and waste management services at Southern Regional College in Armagh and Newry. The position requires strong leadership to motivate teams and ensure high service standards while managing client relationships and performance targets. The successful candidate will be part of a family-oriented facilities management company that values its employees. Flexibility in working hours is necessary to accommodate occasional weekends and evenings.
Key Responsibilities:
- Manage and control catering, cleaning, and waste management services to meet performance and financial targets.
- Lead and motivate high-performing teams to achieve objectives and Key Performance Indicators.
- Proactively manage services across multiple sites, providing support and guidance to teams.
- Develop and implement service standards and products in collaboration with relevant departments.
- Coordinate stock management and maintain presentation and housekeeping standards.
- Address client queries effectively to ensure satisfaction.
Key Skills:
- Attention to detail and strong leadership qualities.
- Excellent customer service and communication skills.
- Ability to engage diverse personalities and foster teamwork.
- Strong planning, organization, and prioritization skills.
- Basic reading, writing, speaking, and listening skills for safety and work instructions.
- Proficient in computer literacy.
- Valid driving license.
Salary (Rate): £30,000 yearly
City: Newry
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Job ref: RF-2507-10
Location: Southern Regional College County Armagh and Newry
Quantity of Posts Available: 1
Salary: £30000 per annum
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: We are currently recruiting for a Combined Catering and Cleaning Contracts Manager to join our team based at Southern Regional College sites across Armagh and Newry. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 39 hours per week Generally, Monday to Friday, however flexibility will be required for occasional weekends/evenings. Manage own diary
Rewards: £28,000 + £2,000 car allowance 25 days holiday plus 8 statutory holidays. Health and Wellbeing Program inclusive of Employee Assistance Program Development Opportunities
The Role: To manage and control the services (catering, cleaning, ground waste management) for the client to the agreed specification and to the agreed performance, qualitative and financial targets. To lead the operating areas and the teams to ensure delivery against Key Performance Indicators. Motivate and lead high performing teams to achieve their objectives. To proactively manage services across the sites, providing support and guidance to teams ensuring a high level of services provided to the client. In conjunction with the relevant departments work towards the continuous development and implementation of service standards, styles and products within your patch and part of the wider catering service line. Ability to engage a wide range of personalities and take people with you through belief and energy. Strong on your ability to plan, organise and prioritise across a large stakeholder group. Coordination of the refilling, unpacking, and sorting of stock. Maintain the presentation and housekeeping standards. To ensure that any client queries are dealt with effectively and quickly ensuring client satisfaction. Valid driving licence
The Person: Attention to detail in all aspects of work. Leads by example and lives our values. Enthusiastic about our customer service and reputation Flexible and positive with a Can-Do attitude Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The post also requires proficient skills in computer literacy.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE GREAT SERVICE GREAT FUTURE #NorthernIreland
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Closing date: Sat 02 August 2025