Summary: The role of Collections and Recoveries Specialist at a prominent automotive company in Bracknell offers an opportunity for career advancement within a supportive environment. The position involves managing customer accounts in various stages of arrears and handling vehicle repossessions. This hybrid role provides flexible working hours to accommodate employees' needs.

Key Responsibilities:

• Pre-Arrears Agreement Handling, speaking with customers who potentially will not be able to afford future repayments.
• Early arrears Agreement Handling, helping customers who have just entered into arrears and trying to negotiate repayment plans in order to get the agreement back up to date.
• Vehicle Repossessions, dealing with both the third party agents and also customers.
• Complaint handling.

Key Skills:

• Automotive experience.
• FCA or Consumer Duty guidelines experience.

Salary (Rate): 18

City: Bracknell

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other