Coffee and Retail Development Manager (Fixed Term)

Coffee & Retail Development Manager Fixed Term (12 months) Competitive Salary Hybrid role with travel to sites required in line with business needs Overall Purpose Lead and optimise non-food sales strategy across coffee, beverages, cafés, retail, and vending. Drive like-for-like volume and sales growth through innovative offers, commercial excellence, and market-leading coffee culture.

Key Responsibilities

• Develop and execute the coffee, café, retail, and vending strategy to maximise sales, profit, and customer experience.
• Champion a strong coffee culture, positioning us as an expert and leader in the sector.
• Use market and customer insights to shape brand, pricing, and product strategies that align with site demographics and client needs.
• Curate a compelling beverage and retail range, balancing high-street brands, own-label, and social enterprise offers.
• Recommend optimal equipment and format solutions across barista, self-serve, hospitality, and vending channels.
• Partner with operations and Foodbuy teams on ranging, pricing, costs, and margin management to drive commercial performance.
• Lead ESG initiatives in hot beverages and retail, supporting net-zero and social value goals.
• Act as subject matter expert for operational, sales, and retention teams, supporting bids and new business mobilisations.
• Collaborate with suppliers, marketing, and L&D to ensure consistent quality, training, and promotional activity.
• Drive retail innovation, including frictionless and digital ordering solutions, loyalty, and rewards.
• Audit and optimise retail and vending ranges, ensuring the right suppliers, pricing, and brand alignment.

Key Skills & Experience Proven commercial experience in coffee, retail, or beverages Strong commercial acumen with expertise in pricing, margin, and ROI analysis. Excellent influencing and stakeholder management skills. Strategic thinker with the ability to translate insight into actionable plans. Skilled in project delivery, communication, and customer engagement. Passionate about coffee, service, and market innovation. Full clean driving licence required. Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!