CMS Business Analyst (Client-Facing) | Umbraco or .NET CMS

CMS Business Analyst (Client-Facing) | Umbraco or .

NET CMS

Our client is seeking an experienced client-facing CMS Business Analyst for an outside IR35 contract. Umbraco experience is ideal, though strong backgrounds in similar .

NET-based CMS platforms will be considered. You will lead client workshops, shape requirements and translate business needs into clear, buildable CMS solutions.

Scope of services

• Plan and facilitate client workshops to discover goals, pain points and requirements
• Capture, analyse and document business and functional requirements, user stories and acceptance criteria
• Provide CMS expertise on content modelling, page and component structures, editorial workflows and platform capabilities
• Produce technical specifications in collaboration with developers and solution architects
• Contribute BA expertise to Agile delivery, including backlog refinement, sprint planning and prioritisation
• Manage client expectations, scope and change in a professional, outcome-focused way
• Deliver process maps, wireframes and supporting documentation as required
• Support UAT, release planning and post-launch optimisation

Essential skills and experience

• Proven track record as a contract Business Analyst in client-facing CMS or digital engagements
• Hands-on experience with Umbraco or a comparable .NET-based CMS (eg Sitecore, Optimizely/Episerver, Kentico Xperience)
• Strong workshop facilitation with senior and non-technical stakeholders
• Excellent requirements gathering and documentation, including user stories and acceptance criteria
• Solid Agile/Scrum experience, using tools such as Jira and Confluence
• Clear, confident communicator, able to bridge business and technical teams

Desirable

• Umbraco specifically, including Umbraco Cloud or headless/Content Delivery API
• Understanding of .NET web development and integrations (APIs, CRM, DAM, eCommerce)
• Experience delivering CMS migrations, replatforming or upgrades
• Agency or consultancy background across multi-client web projects
• Knowledge of SEO, accessibility (WCAG) and content strategy
• BA or Agile certification (eg BCS, IIBA, PSPO/CSPO)

Why this engagement

• Outside IR35, confirmed by the client’s status determination
• Varied, client-facing CMS and digital delivery work
• Hybrid arrangement with a sensible 2-day on-site commitment (EC4)
• A specialist engagement where Umbraco expertise is genuinely valued