CMDB / Data Analyst - Banking/Fintech

Summary: The CMDB / Data Analyst role involves maintaining and ensuring the accuracy of Configuration Item (CI) records within the CMDB. The position requires conducting data quality checks, producing analytical reports, and collaborating with IT teams to align data with operational requirements. The role is based in Knutsford and offers a hybrid working arrangement.

Key Responsibilities:

• Maintain CI records, attributes, and relationships within the CMDB to ensure data accuracy and integrity.
• Conduct data quality checks and drive remediation of gaps, inconsistencies, and errors.
• Produce reports, dashboards, and trend analysis to support governance, audits, and operational decision-making.
• Support service mapping, asset lifecycle updates, and change impact assessments.
• Maintain documentation and contribute to data standards, policies, and processes.
• Collaborate with IT teams, service managers, and stakeholders to ensure CMDB data aligns with operational and compliance requirements.

Key Skills:

• ServiceNow CMDB
• SQL
• Excel
• Data Quality
• Reporting
• Dashboards

Salary (Rate): undetermined

City: Knutsford

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other