Cloud Desktop Engineer - London

Key Responsibilities

• Support the delivery and implementation of cloud desktop solutions within an enterprise environment.
• Assist with the transition of users from existing VDI platforms to modern cloud desktop services.
• Analyse and improve the performance, availability and scalability of desktop environments.
• Investigate and resolve technical issues across virtual desktop platforms.
• Work with global teams to support deployments and ongoing service improvements.
• Maintain technical documentation and contribute to knowledge sharing and process improvements.
• Ensure desktop solutions meet required security and regulatory standards.

Key Experience

• 5+ years' experience within IT infrastructure, including at least 2 years working with cloud desktop or VDI technologies.
• Hands-on experience with Azure Virtual Desktop (AVD), Citrix or similar virtual desktop solutions.
• Strong understanding of cloud networking, security and identity management.
• Experience with scripting and automation tools such as PowerShell or Terraform.
• Understanding of ITIL practices and enterprise change management processes.
• Strong analytical and problem-solving skills, with the ability to work effectively within a global team environment.
• Bachelor's degree in Computer Science, Information Technology or a related discipline.