Summary: The role of Cloud Architect (Contact Centre) involves leading a new project for a not-for-profit client, focusing on Cloud and Contact Centre Architecture. The position is a 6-12 month contract with hybrid working arrangements in Cardiff, requiring expertise in CCaaS technologies and the Amazon Connect Platform. The role is classified as inside IR35, indicating specific tax implications for contractors.

Key Responsibilities:

• Lead the Cloud and Contact Centre Architecture project.
• Utilize expertise in Cloud Architecture and CCaaS technologies.
• Implement solutions using the Amazon Connect Platform.
• Collaborate with stakeholders to ensure project success.

Key Skills:

• Expertise in Cloud Architecture.
• Strong experience with CCaaS technologies.
• Proficiency in the Amazon Connect Platform.
• Familiarity with NICE Workforce Management Software (desirable).

Salary (Rate): undetermined

City: Cardiff

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT