Summary: The role of Cloud Architect (Contact Centre) involves leading a new project for a not-for-profit client, focusing on Cloud and Contact Centre Architecture. The position is a 6-12 month contract with hybrid working arrangements in Cardiff, requiring expertise in CCaaS technologies and the Amazon Connect platform. The contractor will work inside IR35 regulations and the rate is negotiable.

Key Responsibilities:

• Lead the Cloud and Contact Centre Architecture project for a not-for-profit client.
• Utilize expertise in Cloud Architecture and CCaaS technologies.
• Implement and manage the Amazon Connect platform.
• Possibly work with NICE Workforce Management Software.

Key Skills:

• Expertise in Cloud Architecture.
• Strong experience with CCaaS technologies.
• Proficiency in the Amazon Connect platform.
• Familiarity with NICE Workforce Management Software (desirable).

Salary (Rate): 700

City: Cardiff

Country: UK

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT